CSR/Teller - Customer Care with Flexible Schedule

Fifth Third Bank; Cincinnati (OH); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Fifth Third Bank is hiring a CSR/Teller in Cincinnati, OH. The role focuses on delivering excellent customer service, processing transactions accurately, and referring customers to the right partners for tailored financial guidance.

You will maintain confidentiality, follow bank policies, and support a positive customer experience while operating in a fast-paced retail environment. Flexibility in scheduling is required.

Qualifications

• High school diploma or GED required.
• Experience handling cash and serving the public is essential.
• Familiarity with retail policies and procedures preferred.
• Ability to take initiative and exercise sound judgment.
• Demonstrates Fifth Third core values and teamwork.

Responsabilités

• Provide excellent customer service and refer customers to the appropriate business partner.
• Maintain a balancing record and resolve outages per policy.
• Handle customer questions promptly and keep communications clear.
• Refer customers to bankers and partners for consultative conversations.
• Perform other duties as assigned.

Connaissances

Cash handling

Customer service

Policy knowledge

Problem solving

Communication

Formation

High school diploma/GED

Description du poste

Fifth Third Bank is hiring a CSR/Teller in Cincinnati, OH. The role focuses on delivering excellent customer service, processing transactions accurately, and referring customers to the right partners for tailored financial guidance.

You will maintain confidentiality, follow bank policies, and support a positive customer experience while operating in a fast-paced retail environment. Flexibility in scheduling is required.