Cross-Portfolio PMO Lead — Automation & Standards

Amazon; Bellevue (WA); On-site; USD 83,000 - 130,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Job summary

Amazon's ORBIT Program Management Office seeks a seasoned program leader to standardize and scale automation across NA Last Mile, six portfolios, and Supply Chain operations. You will create repeatable intake-to-delivery pipelines, leverage AI-assisted workflows, and drive measurable reductions in manual effort.

This role emphasizes cross-functional leadership, KPI-driven governance, and ownership of the cadence, reporting, and process improvements that empower teams to operate faster and more

Qualifications

• 3+ years of program or project management experience.
• 3+ years defining and implementing process improvement initiatives using data and metrics.
• Advanced Excel (Pivot Tables, VLookUps) and SQL.
• Experience using data and metrics to determine and drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making.
• Experience implementing repeatable processes and driving automation or standardization.

Responsibilities

• Own and scale ORBIT's standard work library, reporting standards, and flash reporting mechanisms, converting automation delivery from one-off projects into a repeatable intake-to-delivery pipeline that runs without manual intervention
• Partner with Business Intelligence Engineers and portfolio leaders to design, prototype, and deploy AI-assisted automations—from auto-flagging compliance gaps to document assembly workflows—and track reclaimed hours against the team's 60% manual-prep-reduction goal
• Audit and standardize Standard Operating Procedures (SOPs) across six portfolios, ensuring mechanisms align with current practice and identifying opportunities to permanently remove manual effort from recurring deliverables
• Manage cross-functional program lifecycles that span Network Operations, Fleet, Safety, ACES, RME, WHS, PXT, Finance, and Last Mile Tech, applying process improvement methodologies to drive operational excellence and meet promised deadlines
• Communicate program status, analyze KPIs to create targeted action plans, and collaborate with stakeholders at all levels to resolve blockers, elevate appropriately, and ensure all teams remain aligned on priorities and deliverables

Skills

Program management

Process improvement

Excel (Advanced)

SQL

Data-driven decisions

Cross-functional collaboration

Executive reporting

Automation

Tools

SQL

Job description

Amazon's ORBIT Program Management Office seeks a seasoned program leader to standardize and scale automation across NA Last Mile, six portfolios, and Supply Chain operations. You will create repeatable intake-to-delivery pipelines, leverage AI-assisted workflows, and drive measurable reductions in manual effort.

This role emphasizes cross-functional leadership, KPI-driven governance, and ownership of the cadence, reporting, and process improvements that empower teams to operate faster and more