Senior PM, AI Automation for Last Mile Ops

Amazon; Nashville (TN); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Health insurance

RSUs and stock-based compensation

Paid time off

Parental leave

401(k) matching

Job summary

Amazon's ORBIT PMO in Nashville is seeking a seasoned Program Manager to own IMR reporting and drive AI-enabled efficiencies across NA Last Mile. You will manage monthly cadence, budget audits, and fleet reporting, while leading a growing portfolio of automation projects that reduce manual work.

You will partner with Finance, Fleet and Product Analytics, translate business needs into analytics deliverables, and champion Amazon Leadership Principles as you scale AI integrations and Page 0

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience working cross functionally with tech and non‑tech teams.
• Experience implementing repeatable processes and driving automation or standardization.

Responsibilities

• Own the IMR Monthly Check-in cadence with F5 SPOCs, ensuring timely data collection, issue escalation, and follow-through on action items.
• Author and distribute the IMR Monthly Flash for L8+ management, synthesizing key metrics and narrative into a concise, decision-ready summary.
• Manage the IMR OP1 calendar (including OP1/OP2 calendar management), coordinating milestones and leadership review checkpoints across the annual planning cycle.
• Lead IMR Budget Audits and Fleet Management reporting, partnering with WW Ops Finance to ensure financial accuracy and timely reconciliation.
• Own xBR SharePoint management, keeping cross‑functional business review documentation organized, current, and accessible to stakeholders.
• Drive AI Efficiency initiatives, including HVE Playbook Automation and Daily Records Email, to reduce manual prep time during high volume events.
• Own the ORBIT OTR Planner Deprecation Plan, managing the transition away from legacy tooling with minimal disruption to end users.
• Provide program support for Product Analytics, partnering with technical stakeholders to translate business needs into analytics deliverables.
• Lead Page 0 Automation efforts specific to the IMR portfolio, reducing manual dashboard prep and improving reporting consistency.
• Identify new opportunities to apply AI and automation to recurring PMO and reporting workflows, building the business case and partnering with engineering resources to implement.
• Set and embody strong team culture and standards consistent with Amazon’s Leadership Principles.
• Drive alignment with leadership across internal AMZL teams and partner business teams including WW Ops Finance, Fleet, and Product Analytics.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Automation awareness

Process improvement

Education

Master's degree or MBA

Job description

Amazon's ORBIT PMO in Nashville is seeking a seasoned Program Manager to own IMR reporting and drive AI-enabled efficiencies across NA Last Mile. You will manage monthly cadence, budget audits, and fleet reporting, while leading a growing portfolio of automation projects that reduce manual work.

You will partner with Finance, Fleet and Product Analytics, translate business needs into analytics deliverables, and champion Amazon Leadership Principles as you scale AI integrations and Page 0