AI-Driven PMO Lead: IMR & Automation

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon's AMZL ORBIT PMO seeks a seasoned Program Manager to own the IMR reporting cadence and drive AI-driven efficiencies across NA Last Mile. This role blends traditional program management with hands-on automation initiatives, from monthly data reviews to new AI tooling.

You will coordinate cross-functional teams, manage calendar rhythms, budget audits, and lead the transition away from legacy tools, delivering scalable dashboards and measurable improvements for L8+ leadership.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience working cross functionally with tech and non-tech teams.
• Experience implementing repeatable processes and driving automation or standardization.

Responsibilities

• Own the IMR Monthly Check-in cadence with F5 SPOCs, ensuring timely data collection, issue escalation, and follow-through on action items.
• Author and distribute the IMR Monthly Flash for L8+ management, synthesizing key metrics and narrative into a concise, decision-ready summary.
• Manage the IMR OP1 calendar (including OP1/OP2 calendar management), coordinating milestones and leadership review checkpoints across the annual planning cycle.
• Lead IMR Budget Audits and Fleet Management reporting, partnering with WW Ops Finance to ensure financial accuracy and timely reconciliation.
• Own xBR SharePoint management, keeping cross-functional business review documentation organized, current, and accessible to stakeholders.
• Drive AI Efficiency initiatives, including HVE Playbook Automation and Daily Records Email, to reduce manual prep time during high volume events.
• Own the ORBIT OTR Planner Deprecation Plan, managing the transition away from legacy tooling with minimal disruption to end users.
• Provide program support for Product Analytics, partnering with technical stakeholders to translate business needs into analytics deliverables.
• Lead Page 0 Automation efforts specific to the IMR portfolio, reducing manual dashboard prep and improving reporting consistency.
• Identify new opportunities to apply AI and automation to recurring PMO and reporting workflows, building the business case and partnering with engineering resources to implement.

Skills

Program management

Data-driven decisions

Cross-functional collaboration

Automation

Stakeholder communication

Education

Master's degree or MBA

Tools

General AI tools

Job description

Amazon's AMZL ORBIT PMO seeks a seasoned Program Manager to own the IMR reporting cadence and drive AI-driven efficiencies across NA Last Mile. This role blends traditional program management with hands-on automation initiatives, from monthly data reviews to new AI tooling.

You will coordinate cross-functional teams, manage calendar rhythms, budget audits, and lead the transition away from legacy tools, delivering scalable dashboards and measurable improvements for L8+ leadership.