Customer Experience & Merchandising Specialist

H-E-B; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Houston, TX is seeking a Customer Service Representative to maintain a well-stocked, orderly department and deliver exceptional customer service. You will stock, rotate, and organize products daily while ensuring safety and sanitation standards are met.

The role focuses on assisting customers, answering product questions, and supporting merchandising goals. Strong communication and organizational skills are essential in a fast-paced retail environment.

Qualifications

• HS Diploma or GED (or equivalent) - Required
• Age 18+ - Required
• Completion of Company Orientation and Safety Training upon hire

Responsibilities

• Provide superior customer service and assist shoppers
• Stock and rotate products daily to maintain a well-stocked department
• Assist with inventory control and handle loads/unloads
• Maintain sanitation and safety standards
• Prepare and organize back areas for night crew and incoming trucks
• Assist customers in locating products and answering questions

Skills

Strong customer service

Communication skills

Reading and writing skills

Planning and organizing

Education

HS Diploma or GED

Job description

H-E-B in Houston, TX is seeking a Customer Service Representative to maintain a well-stocked, orderly department and deliver exceptional customer service. You will stock, rotate, and organize products daily while ensuring safety and sanitation standards are met.

The role focuses on assisting customers, answering product questions, and supporting merchandising goals. Strong communication and organizational skills are essential in a fast-paced retail environment.