Cross-Dock Access & Security Specialist

Archway; Trenton (NJ); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Archway is seeking an Access Guard to manage vehicle arrivals and departures at a cross-dock facility, ensuring safety and policy compliance while delivering excellent client service.

You will perform vehicle inspections, assist drivers with parking and loading, and maintain precise logs of movements. The role requires attentiveness, strong communication, and the ability to work professionally under pressure in a fast-paced environment.

Qualifications

• Attention to detail and adherence to safety policies.
• Excellent communication and customer service skills.
• Ability to remain calm and professional under pressure.
• Basic computer skills for logging and data entry.

Responsibilities

• Verify and document all vehicle arrivals and departures, ensuring adherence to proper procedures.
• Conduct security checks and inspection of vehicles to ensure safety and compliance with company policies.
• Assist drivers with parking, loading, and unloading instructions, maintaining a courteous and professional demeanor.
• Maintain accurate logs of all transactions related to vehicle movements and delivery schedules.
• Enforce safety, security, and privacy protocols to safeguard clients' shipments and facility integrity.
• Communicate effectively with drivers, team members, and management regarding vehicle status and operational issues.
• Respond promptly to any security or safety concerns, escalating incidents when necessary.
• Support the overall efficiency of the cross-dock operations by facilitating smooth vehicle flow and minimizing delays.

Skills

Attention to detail

Communication skills

Customer service

Calm under pressure

Data entry

Job description

Archway is seeking an Access Guard to manage vehicle arrivals and departures at a cross-dock facility, ensuring safety and policy compliance while delivering excellent client service.

You will perform vehicle inspections, assist drivers with parking and loading, and maintain precise logs of movements. The role requires attentiveness, strong communication, and the ability to work professionally under pressure in a fast-paced environment.