CRM Systems Analyst II - Salesforce Admin

Iowa State University; Iowa (LA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health and dental benefits

Retirement plans

Paid time off

Job summary

Iowa State University in Ames, IA seeks a Systems Analyst II – CRM Administrator to lead the administration and optimization of Salesforce Sales Cloud and Salesforce Marketing Cloud. You will develop automated processes, create reports and dashboards, and ensure data integrity across the admissions CRM to support student engagement from first contact through enrollment.

Working with Admissions staff and campus partners, you will manage CRM enhancements, drive improvements, and lead technical

Qualifications

• HSD or equivalent with 3 years related experience.
• Experience administering Salesforce CRM and digital marketing platforms.
• Experience building automated workflows or communication campaigns.

Responsibilities

• Lead the administration and optimization of Salesforce Sales Cloud and Marketing Cloud.
• Develop automated processes, dashboards, and reports.
• Ensure data integrity across the admissions CRM.
• Manage CRM enhancements and support system integrations.

Skills

CRM administration

Data analysis

Reporting

Project coordination

Education

High school diploma

Tools

Salesforce Sales Cloud

Salesforce Marketing Cloud

Job description

Iowa State University in Ames, IA seeks a Systems Analyst II – CRM Administrator to lead the administration and optimization of Salesforce Sales Cloud and Salesforce Marketing Cloud. You will develop automated processes, create reports and dashboards, and ensure data integrity across the admissions CRM to support student engagement from first contact through enrollment.

Working with Admissions staff and campus partners, you will manage CRM enhancements, drive improvements, and lead technical