CRM manager

Risk.Inc; United States; A distancia; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Children Allowance

Mental Health Support

Sport Activities

Language Courses

Automotive Services

Veterinary Services

Home Office Setup Assistance

Dental Services

Books and Stationery

Training Compensation

Massage

Descripción de la vacante

Risk Inc. is seeking a CRM Manager to drive lifecycle communications, segmentation, and retention strategies across multiple iGaming campaigns. You will analyze data, build targeted player segments, and optimize CRM flows using Excel and Tableau.

The role requires hands-on experience with CRM platforms, campaign setup, and a strong eye for detail in a fast-paced environment. Intermediate English is required.

Formación

• 2+ years of hands-on CRM experience, preferably in iGaming.
• Strong understanding of bonus mechanics, segmentation, lifecycle communication, and retention.
• Strong analytical skills and confidence working with large datasets.
• Good Excel skills; experience with Tableau will be a plus.
• Experience with CRM platforms and campaign setup.
• Ability to understand both how CRM activities are launched and the business logic behind them.
• Strong attention to detail and ability to manage multiple priorities.
• Intermediate English.

Responsabilidades

• Plan, set up, and launch CRM campaigns, bonuses, and promotional mechanics.
• Build player segments and personalized communications across different lifecycle stages.
• Analyze campaign performance, validate data, and turn insights into improvements for future launches.
• Work with Excel and Tableau for segmentation, reporting, and CRM analysis.
• Test, optimize, and automate CRM communication flows.
• Participate in campaign planning, budgeting, and prioritization.
• Review campaign content and set tasks for the content team.
• Manage multiple parallel launches and ad hoc requests in a fast-paced environment.

Conocimientos

CRM experience

Analytics

Email marketing

Data interpretation

English communication

Herramientas

Tableau

Excel

CRM platforms

Descripción del empleo

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are: An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 1000+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
We are looking for aCRM Manager to join our team.

Job Description:

• Plan, set up, and launch CRM campaigns, bonuses, and promotional mechanics;

• Build player segments and personalized communications across different lifecycle stages;

• Analyze campaign performance, validate data, and turn insights into improvements for future launches;

• Work with Excel and Tableau for segmentation, reporting, and CRM analysis;

• Test, optimize, and automate CRM communication flows;

• Participate in campaign planning, budgeting, and prioritization;

• Review campaign content and set tasks for the content team;

• Manage multiple parallel launches and ad hoc requests in a fast-paced environment..

Qualifications:

• 2+ years of hands-on CRM experience, preferably in iGaming;

• Strong understanding of bonus mechanics, segmentation, lifecycle communication, and retention;

• Strong analytical skills and confidence working with large datasets;

• Good Excel skills; experience with Tableau will be a plus;

• Experience with CRM platforms and campaign setup;

• Ability to understand both how CRM activities are launched and the business logic behind them;

• Strong attention to detail and ability to manage multiple priorities;

• Intermediate English.

What will help you succeed:

• Analytical and data-driven mindset;

• High level of ownership and independence;

• Ability to work effectively with large volumes of information;

• Proactive approach and adaptability in a dynamic environment.

Our Benefit Cafeteria is Packed with Goodies:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation
• And yes, even Massage!