CRM Casino Specialist

Employers from Greece; United States; Hybrid; USD 31,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Learning funding

Private Medical Insurance

24/7 Employee Assistance

Hybrid work

Office in Athens

Birthday day off

Job summary

Campeón Gaming in Athens is seeking a CRM/digital marketing professional to support casino CRM campaigns, promotions, and rewards. You will work with design, product, and compliance teams to ensure accurate messaging and timely delivery while upholding GDPR and responsible gambling standards.

The role rewards careful campaign execution, data-driven optimization, and collaboration within a diverse team. Hybrid working model in the center of Athens.

Qualifications

• CRM or digital marketing experience, preferably in online gaming.
• Understanding of casino promotions and player behavior.
• Strong organizational skills; multitasking; deadline-driven.
• Proficiency in Excel; familiarity with PowerPoint.
• Excellent English communication, written and verbal.
• Attention to detail; ability to work across teams.
• Experience with CRM tools (FastTrack, Optimove) is a plus.
• Knowledge of GDPR and responsible gambling is a plus.
• Knowledge of casino bonus structures is a plus.

Responsibilities

• Campaign execution: help set up, schedule, and deliver Casino CRM campaigns.
• Offer management: coordinate promotions, bonuses, and rewards for players.
• Quality assurance: perform QA checks for messaging, targeting, timing.
• Cross-functional support: collaborate with design, product, and compliance.
• Performance monitoring: track campaign KPIs.
• Compliance: ensure GDPR and responsible gambling compliance.
• Process support: help improve workflows and daily CRM operations.

Skills

CRM experience

English communication

Multitasking

Team collaboration

Attention to detail

Tools

Microsoft Excel

PowerPoint

CRM tools (FastTrack/Optimove)

Job description

at Campéon Gaming

At Campeón Gaming, we build the technology behind online casino and sports betting brands.

We provide an all-in-one platform that allows our partners to launch, run, and grow their own brand with our engine. From the technology to the day-to-day operations, we support everything needed to make a brand successful.

Our platform is fast, flexible, and designed to scale across regulated markets worldwide. Also, we offer managed services such as Payments, CRM, Customer Support, KYC & Fraud, Affiliates, and Casino & Sportsbook Management.

This allows our partners to focus on growing their brand, while we support the technology and core operational functions of the platform.

But what truly sets us apart is our people.

We are a team of 190+ Campeones from 17+ nationalities, bringing together diverse perspectives, ideas, and expertise. Our culture is rooted in being people-first, building trust, embracing meraki, fostering team spirit, and adopting a growth mindset, both as individuals and as a company.

We’ve been recognized among the Best Workplaces in Europe 2024, consistently ranked as a Best Workplace in Greece (2021–2025), certified as a Great Place to Work for 6 consecutive years, and awarded as Best Workplace for Women Hellas 2026 and Best Workplace in Tech Hellas 2025.

Responsibilities:

• Campaign Execution – Assist in the setup, scheduling, and delivery of Casino CRM campaigns, including emails, SMS, and onsite messages.
• Offer Management – Coordinate Casino promotions, bonuses, and rewards, ensuring timely delivery to players.
• Quality Assurance – Conduct QA checks for campaigns, ensuring accuracy in messaging, targeting, and timing.
• Cross-Functional Support – Work with design, product, and compliance teams to prepare and deliver campaigns.
• Performance Monitoring – Track campaign KPIs.
• Compliance – Ensure all Casino CRM campaigns adhere to responsible gambling and GDPR standards.
• Process Support – Contribute to workflow improvements and support the CRM team in daily operations.

Requirements:

• Previous experience in CRM or digital marketing (experience in online gaming or Casino is a plus).
• Basic understanding of Casino promotional mechanics and player behavior.
• Strong organizational skills with the ability to manage multiple tasks simultaneously (multitasking) and meet deadlines.
• Good knowledge of Microsoft Excel and familiarity with PowerPoint.
• Excellent English communication skills, both written and verbal.
• Strong attention to detail.
• Ability to work collaboratively within a team and cross-functionally.

Nice-to-have:

• Experience with CRM tools such as FastTrack, Optimove, or similar platforms.
• Familiarity with A/B testing and campaign optimization.
• Understanding of regulatory requirements in online gaming (GDPR, responsible gambling).
• Basic knowledge of bonus structures and Casino promotions

We got you covered here:

• Competitive Salary
• Access to Learning programs as well as funding to educational programs of your choice
• Private Medical insurance & Access to a 24/7 Employee Assistance Program
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Coverage of your public transportation expenses and gym membership
• Paid educational leaveHybrid working model
• Modern offices in the center of Athens
• 360 feedback for Constant personal and professional development
• Birthday Day off!

Diversity, Equity & Inclusion

At Campeón Gaming, we believe every story deserves to be heard and valued. We are proud signatories of the Diversity Charter Greece, reinforcing our commitment to a culture of equality, respect, and inclusion.

We welcome and celebrate people of all backgrounds, experiences, and perspectives. For us, diversity is not just a principle. It’s a strength that drives innovation, connection, and collective success.

Every story deserves a shared journey. Ready to be a Campeόn?