CRM Enablement & Commercial Excellence Partner

Copeland; Sidney (OH); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work arrangement

In-office 3 days per week

Job summary

Copeland in Sidney, OH, is seeking a Commercial Enablement & CRM Partner to align CRM capabilities with commercial priorities. You will drive CRM adoption, governance, and continuous improvement across Salesforce-enabled processes to enhance seller productivity and data quality.

The role collaborates with Sales, Marketing, Revenue Ops, Analytics, and Salesforce teams to optimize CRM investments and drive win rates. Hybrid work with in-office three days weekly is expected.

Qualifications

• Bachelor's degree in Business, Marketing, Information Systems, Operations, or a related field.
• 3+ years of experience in Revenue Operations, Sales Operations, Commercial Excellence, CRM, Sales Enablement, or a related function.
• Experience supporting Salesforce or a similar CRM with knowledge of sales processes and forecasting.
• Proven ability to lead cross-functional change and translate needs into actionable requirements.
• Strong analytical skills and ability to translate data into business improvements.

Responsibilities

• Develop CRM adoption, training, and support strategies to improve Salesforce utilization and seller productivity.
• Lead change management for new processes, capabilities, and technology enhancements.
• Gather seller feedback and embed CRM best practices into onboarding and ongoing development.
• Maintain CRM governance standards, data requirements, and process documentation.
• Coordinate UAT, release readiness, communications, rollout, and adoption post-launch.

Skills

CRM adoption

Sales enablement

Cross-functional collaboration

Change management

Education

Bachelor's degree

Tools

Salesforce

Job description

Copeland in Sidney, OH, is seeking a Commercial Enablement & CRM Partner to align CRM capabilities with commercial priorities. You will drive CRM adoption, governance, and continuous improvement across Salesforce-enabled processes to enhance seller productivity and data quality.

The role collaborates with Sales, Marketing, Revenue Ops, Analytics, and Salesforce teams to optimize CRM investments and drive win rates. Hybrid work with in-office three days weekly is expected.