Senior Salesforce CRM Architect - Automation & CPQ Lead
Columbus McKinnon Corporation
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Job summary
Columbus McKinnon Corporation is seeking a Salesforce CRM Administrator to optimize business processes, automate workflows, and boost user adoption across Sales, Service, Marketing, and Operations.
You will administer Salesforce environments, support CPQ/Experlogix, maintain data quality, and partner with IT and business stakeholders to deliver scalable CRM solutions aligned with company goals.
Qualifications
- Bachelor's degree or higher in Information Systems, Business, CS, or related field.
- 3+ years of Salesforce Administration experience.
- Experience with Salesforce Sales Cloud and/or Service Cloud.
- Experience configuring Salesforce Flows, security, reports, and dashboards.
- Experience providing user support, training, troubleshooting, and system enhancements.
- Experience with data management, data quality, and migration activities.
- Salesforce certifications preferred; Experlogix/CPQ experience a plus.
Responsibilities
- Administer and maintain Salesforce environments with security, reliability, and performance.
- Configure Salesforce features: Flows, validation rules, approval processes, object types, reports, dashboards.
- Manage users, roles, profiles, permission sets, licensing.
- Troubleshoot defects and implement enhancements for usability and productivity.
- Perform system maintenance, sandbox management, and releases testing.
Skills
Education
Tools
Job description
Columbus McKinnon Corporation is seeking a Salesforce CRM Administrator to optimize business processes, automate workflows, and boost user adoption across Sales, Service, Marketing, and Operations.
You will administer Salesforce environments, support CPQ/Experlogix, maintain data quality, and partner with IT and business stakeholders to deliver scalable CRM solutions aligned with company goals.
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