Critical EMS Dispatcher: Rapid Emergency Communications

911 Emergency Communications; Rexburg (ID); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Shift premiums

Job summary

911 Emergency Communications in Rexburg, Idaho, is seeking Emergency Medical Dispatchers to handle urgent call intake, prioritize responses, and coordinate EMS resources. Responsibilities include gathering patient details, issuing approved instructions, and liaising with responders to ensure rapid, protocol-driven care.

Ideal candidates typically hold a high school diploma and may need current EMS Dispatcher certification.

Qualifications

• High school diploma or equivalent commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Rexburg, Idaho, is seeking Emergency Medical Dispatchers to handle urgent call intake, prioritize responses, and coordinate EMS resources. Responsibilities include gathering patient details, issuing approved instructions, and liaising with responders to ensure rapid, protocol-driven care.

Ideal candidates typically hold a high school diploma and may need current EMS Dispatcher certification.