Rapid-Response Emergency Medical Dispatcher

911 Emergency Communications; Clayton (ID); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers to join the Clayton, ID area. Dispatchers will gather patient and incident information, establish priorities, and coordinate EMS resources to ensure rapid response to emergencies.

Responsibilities include handling calls, confirming locations, and providing protocol-based instructions while maintaining accurate documentation and quality reviews.

Qualifications

• High school diploma or equivalent commonly required; training or sponsorship may be offered.
• CPR certification may be required; EMT/Paramedic credentials are not universal requirements.
• Employment may require background screening and adherence to protocols.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Multitasking

Data entry

Education

High school diploma or equivalent

CPR certification

EMT/Paramedic credentials not required

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers to join the Clayton, ID area. Dispatchers will gather patient and incident information, establish priorities, and coordinate EMS resources to ensure rapid response to emergencies.

Responsibilities include handling calls, confirming locations, and providing protocol-based instructions while maintaining accurate documentation and quality reviews.