Critical EMS Dispatcher: Fast-Paced Medical Communications

County Emergency Communications; Baraboo (WI); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Baraboo, WI seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and contact details, and follow protocol-based procedures to prioritize and coordinate responses. Training and certifications may be required before appointment.

Position may involve overtime and rotating schedules to support continuous emergency communications operations. Candidates should be prepared for a fast-paced environment focused on patient safety and

Qualifications

• High school diploma or equivalent required or clearly stated.
• Current Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Baraboo, WI seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations and contact details, and follow protocol-based procedures to prioritize and coordinate responses. Training and certifications may be required before appointment.

Position may involve overtime and rotating schedules to support continuous emergency communications operations. Candidates should be prepared for a fast-paced environment focused on patient safety and