Critical Data Center Operations Technician I

Quality Technology Services, LLC; Cedar Rapids (IA); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical insurance

401(k)

Volunteer days

Employee assistance program

Tuition assistance

Parental leave

Military leave assistance

QTS scholarship for dependents

Zusammenfassung

Quality Technology Services, LLC in Cedar Rapids is seeking a Critical Operations Technician I to maintain electrical, mechanical, HVAC, and IT infrastructure inside our Data Centers. This on-site role supports a 24x7x365 environment and requires hands-on troubleshooting and preventative maintenance.

You will install, repair, and monitor equipment, create tickets, and assist customers on the data floor, collaborating with team leads to ensure uptime and safety.

Qualifikationen

• Two or more years of technical or trade training, military training, or workplace equivalency.
• Background in facilities maintenance, electrical, mechanical, HVAC, or IT hardware or cabling.
• Proficiency with Microsoft Office Suite.

Aufgaben

• Perform preventative maintenance on and monitor mechanical, electrical, HVAC, and IT equipment; recording readings and adjusting where necessary to ensure proper operation of equipment.
• Install and repair IT, mechanical, and electrical equipment as required; assist other team members with major repairs and maintenance of building and equipment.
• Provide high level computer hardware and software configuration support. Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.
• Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure. Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.
• Create and/or update tickets within the established ticketing system to address customer calls, data center facility, network and/or system related alerts.
• Responds as required to building emergencies and customer requests.
• Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.
• Uses the Change Management Process to get approval for preventative and corrective maintenance. Commences & completes the maintenance along with the necessary documentation using the QTS process and software.

Kenntnisse

Facilities maintenance

Electrical

Mechanical

HVAC

IT hardware

Microsoft Office

Jobbeschreibung

Quality Technology Services, LLC in Cedar Rapids is seeking a Critical Operations Technician I to maintain electrical, mechanical, HVAC, and IT infrastructure inside our Data Centers. This on-site role supports a 24x7x365 environment and requires hands-on troubleshooting and preventative maintenance.

You will install, repair, and monitor equipment, create tickets, and assist customers on the data floor, collaborating with team leads to ensure uptime and safety.