Critical Data Center Operations Lead

STACK Infrastructure; Santa Teresa (NM); On-site; USD 133,000 - 154,000; Full time

Benefits offered by this job

Healthcare

Dental Care

Vision Insurance

Life Insurance

Paid Time Off

Paid Leave Programs

401K

Flexible Spending Accounts

Cell phone subsidy

Job summary

STACK INFRASTRUCTURE is seeking a Technical Operations Manager to support data centers across a STACK region. You will design and implement portfolio-wide programs elevating operational readiness, training, and asset management, while enforcing standardized maintenance and safety practices.

You will lead cross-functional teams, drive incident reviews, and scale critical operations programs across multiple markets to ensure reliability and continuous improvement.

Qualifications

• 3–5 years of data center or mission-critical operations experience.
• Experience with electrical and mechanical infrastructure: power distribution, UPS, generators, HVAC.
• Experience writing, reviewing, or auditing SOPs/MOPs/EOPs.
• Proven ability to lead and manage portfolio-wide operational programs.
• Familiarity with CMMS or DCIM platforms.
• Bachelor’s Degree or equivalent.
• Background in program or project management in a critical infrastructure setting.
• Experience delivering field-facing training and certification programs.
• Familiarity with incident management, event response coordination, or availability metrics.
• Engineering or technical degree (not required).

Responsibilities

• Lead the development and governance of operational programs related to: operator training and technical certification
• Site readiness and emergency response drills
• Maintenance standards and CMMS program health
• Availability, uptime performance, and event response
• Establish and uphold the standard for Change Management and Methods of Procedure (MOPs) by developing, reviewing, and auditing templates and processes for routine and emergency work on critical infrastructure—ensuring consistency, clarity, and risk mitigation across all sites
• Support root cause analyses (RCAs) and incident reviews to identify systemic gaps and preventative actions
• Deliver training and guidance for field personnel across multiple markets
• Assist in troubleshooting and resolving program, process, or system issues that impact productivity or safety
• Partner with peers in Operations, Safety, Engineering, and IT to implement and scale critical operations programs across the STACK portfolio
• Champion a culture of safety-first operations, high performance, and continuous improvement

Skills

Data center operations

Electrical & mechanical infra

SOPs/MOPs/EOPs

Program management

CMMS / DCIM familiarity

Stakeholder management

Independent work

Education

Bachelor’s Degree or equivalent experience

Engineering or technical degree (not required)

Tools

CMMS software

DCIM platforms

Job description

STACK INFRASTRUCTURE is seeking a Technical Operations Manager to support data centers across a STACK region. You will design and implement portfolio-wide programs elevating operational readiness, training, and asset management, while enforcing standardized maintenance and safety practices.

You will lead cross-functional teams, drive incident reviews, and scale critical operations programs across multiple markets to ensure reliability and continuous improvement.