Data Center Operations Leader: Reliability & Training

STACK Infrastructure US; Santa Teresa (NM); On-site; USD 133,000 - 154,000; Full time

Benefits offered by this job

Healthcare

Dental Care

Vision Insurance

Life Insurance

Paid Time Off

Paid Leave Programs

Job summary

STACK INFRASTRUCTURE (STACK) seeks a Technical Operations Manager to design, implement, and improve portfolio-wide programs for uptime, readiness, and asset management. You will standardize maintenance practices, safety initiatives, and training across field teams in a critical infrastructure setting.

You will lead cross-functional efforts with Operations, Safety, Engineering, and IT to scale programs, ensure compliance, and drive accountability.

Qualifications

• 3–5 years of experience in data center operations or other mission-critical environments.
• Experience with electrical and mechanical infrastructure systems—power distribution, UPS, generators, HVAC, fire/life safety systems.
• Experience writing, reviewing, or auditing operational procedures (SOPs/MOPs/EOPs).
• Proven ability to lead and manage portfolio-wide operational programs.
• Familiarity with CMMS and/or DCIM platforms.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Lead the development and governance of operational programs related to training and certification, site readiness drills, and maintenance standards.
• Maintain CMMS/DCIM health and ensure uptime performance and event response.
• Establish and uphold Change Management and MOP standards across all sites with clear templates and processes.
• Support RCAs and incident reviews to identify systemic gaps and preventative actions.
• Deliver field-facing training and guidance for personnel across multiple markets; collaborate with Ops, Safety, Eng, and IT to scale programs.
• Promote safety-first operations and continuous improvement across STACK portfolio.

Skills

Project management

Stakeholder management

Change management

Training delivery

Education

Bachelor’s Degree or equivalent experience

Engineering or technical degree (not required)

Tools

CMMS platforms

DCIM platforms

Job description

STACK INFRASTRUCTURE (STACK) seeks a Technical Operations Manager to design, implement, and improve portfolio-wide programs for uptime, readiness, and asset management. You will standardize maintenance practices, safety initiatives, and training across field teams in a critical infrastructure setting.

You will lead cross-functional efforts with Operations, Safety, Engineering, and IT to scale programs, ensure compliance, and drive accountability.