Assistant Data Center Operations Lead

STACK Infrastructure APAC; Santa Teresa (NM); On-site; USD 125,000 - 130,000; Full time

Benefits offered by this job

Healthcare

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Leave Programs

401K program

Cell phone subsidy

Job summary

STACK Infrastructure is seeking an Assistant Critical Operations Manager for a Santa Teresa data center. The role supports the Critical Operations Manager in maintaining mechanical, electrical, fire life safety, and base building systems, while driving safety programs, budgets, and project execution.

You will mentor staff, manage vendors, and ensure uptime with strong customer service. The position requires 2–3 years in data center operations, knowledge of data center systems, and experience

Qualifications

• High school diploma or equivalent.
• 2-3 years’ experience in a data center or other related mission critical operations role.
• Knowledge of data center (hyper scale, enterprise, and colocation) industries.
• Experience with Microsoft Office applications and database housing software.
• 1-2 years’ experience administering and managing facility preventative maintenance programs.
• 1-2 years’ experience in vendor and project management.
• Ability to multitask in stressful situations.
• Understanding of electrical and mechanical systems in data centers (UPS, Transformers, PDU’s, RPP’s, Chillers, CRAH, CRAC, STS, ATS, Pre-action).
• Knowledge of NFPA70e, NFPA72, NFPA25 and building codes for fire life safety.

Responsibilities

• Lead and implement a standardized culture of safety across STACK data centers.
• Act as datacenter SME for electrical, mechanical, fire life safety, and other systems.
• Operate, monitor, and respond to abnormal conditions in the facility.
• Implement site-level efficiency projects and maintain site design PUE.
• Ensure preventative and predictive maintenance programs are executed.
• Train and mentor junior staff.
• Manage vendor relationships and service contracts.
• Assist in vendor procurement and billing processes.
• Budget and forecast CapEx and OpEx at the site level.
• Create detailed procedures for maintenance, emergencies, and site evolutions.
• Perform expert technical reviews of procedures and company standards.
• Manage internal and external audits and ensure compliance.
• Maintain data floor and back-of-house cooling capacity.
• Navigate CMS, EPMS, and BMS systems.
• Provide day-to-day exceptional customer service and support.
• On-call for emergencies.

Skills

Data center operations

Vendor management

Project management

MS Office

Facility monitoring systems

Education

High school diploma or equivalent

Tools

CMS

EPMS

BMS

Job description

STACK Infrastructure is seeking an Assistant Critical Operations Manager for a Santa Teresa data center. The role supports the Critical Operations Manager in maintaining mechanical, electrical, fire life safety, and base building systems, while driving safety programs, budgets, and project execution.

You will mentor staff, manage vendors, and ensure uptime with strong customer service. The position requires 2–3 years in data center operations, knowledge of data center systems, and experience