Critical Care Transport Dispatcher

Valley Children's Healthcare; Madera, Northern (CA, KY); Hybrid; USD 34,000 - 47,000; Full time

Job summary

Valley Children's Healthcare is seeking an Access Center dispatcher to coordinate neonatal and pediatric referrals and transports. You will manage multiple phone lines, document patient registrations in the EMR, and support hospital processes in a fast-paced setting.

Responsibilities include dispatching ambulances and flight crews, ensuring timely information flow, and maintaining transport metrics while collaborating with the transport medical team.

Qualifications

• High School Diploma/G.E.D. required.
• Minimum three (3) years Healthcare experience required.
• Medical terminology knowledge preferred.
• Experience with high call volumes and data entry in an EMR preferred.

Responsibilities

• Dispatch transport teams, ambulances, and flight crews for critical care transport.
• Coordinate non-patient activities in Access Center.
• Handle multiple phone lines in a high-volume call center and enter data accurately.

Skills

Computer skills

Typing 45 wpm

Medical terminology

High call volume

EMR data entry

Detail oriented

Teamwork

Education

High School Diploma/G.E.D.

Job description

Valley Children's Healthcare is seeking an Access Center dispatcher to coordinate neonatal and pediatric referrals and transports. You will manage multiple phone lines, document patient registrations in the EMR, and support hospital processes in a fast-paced setting.

Responsibilities include dispatching ambulances and flight crews, ensuring timely information flow, and maintaining transport metrics while collaborating with the transport medical team.