Night Shift Emergency Transport Dispatcher

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Children’s Healthcare of Atlanta in the United States seeks a Communications Specialist to coordinate and dispatch air and ground transport for patients, providing administrative support to the department and using mapping systems to identify optimal routes.

The role requires careful use of medical terminology, data entry, and the ability to triage transport requests, determining emergency versus non-emergency responses in collaboration with medical staff.

Qualifications

• High school diploma or equivalent required.
• EMT or Paramedic preferred.
• 1 year of EMS dispatch or healthcare operations experience.
• Current Georgia license and NREMT certification preferred.

Responsibilities

• Provides and/or procures information for dispatch of air and ground transport teams.
• Operates radio, computer database, mapping systems and related equipment.
• Responds and dispatches transport teams promptly and accurately.
• Triages requests and determines emergency vs non-emergency in collaboration with medical staff.
• Maintains databases on referrals and hospital locations.

Skills

Medical terminology

Data entry

Word processing

Basic math

Stress management

Education

High school diploma

Tools

Two-way radio

Mapping systems

Computer database

Job description

Children’s Healthcare of Atlanta in the United States seeks a Communications Specialist to coordinate and dispatch air and ground transport for patients, providing administrative support to the department and using mapping systems to identify optimal routes.

The role requires careful use of medical terminology, data entry, and the ability to triage transport requests, determining emergency versus non-emergency responses in collaboration with medical staff.