Crisis Stabilization Unit Clerk — Admin & Records Pro

Highland Rivers Behavioral Health; Marietta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance through SHBP

Flexible Benefits

Employer retirement match

Paid time off – 4 weeks

10 paid holidays

1 personal day

Public Service Loan Forgiveness

NHSC loan forgiveness

Clinical supervision for licensure

Job summary

Highland Rivers Behavioral Health is seeking an administrative assistant to support crisis services and unit operations. You will handle intake forms, enter patient data into Carelogic, and manage admissions and discharges under supervision.

This role supports daily facility operations, generates unit reports, and assists with licensing/compliance tasks. The position offers on-site work in Georgia, with opportunities to contribute to a multidisciplinary team.

Qualifications

• Performs intake forms and enters demographic/payer information into Carelogic.
• Opens/closes crisis individuals in Carelogic during admissions/discharges.
• Produces and reviews reports in the EHR and coordinates with UM/Case Managers to resolve errors.

Responsibilities

• Complete ERF documentation for admissions.
• Maintain daily census logs (CSC, T-Bed, CSU) and share with stakeholders.
• Process supply orders, PO's, EHR helpdesk and facilities tickets.
• Create unit reports and track data as required by Crisis departments.
• Keep master copies of all forms and ensure accessibility for staff.
• Support agency compliance with licensing/accreditation standards.
• Answer phones per protocol and assist in admin tasks.

Skills

Intake processing

EHR systems

Data entry

Customer service

Documentation

Education

High school diploma

Tools

Carelogic EHR

Microsoft Office

Job description

Highland Rivers Behavioral Health is seeking an administrative assistant to support crisis services and unit operations. You will handle intake forms, enter patient data into Carelogic, and manage admissions and discharges under supervision.

This role supports daily facility operations, generates unit reports, and assists with licensing/compliance tasks. The position offers on-site work in Georgia, with opportunities to contribute to a multidisciplinary team.