Crisis Stabilization Unit Clerk - Admin & Care Coordination

Highland Rivers Health; Marietta (GA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan

Paid Time Off

Public Student Loan Forgiveness

NHSC loan forgiveness

Clinical supervision for licensure

Job summary

Highland Rivers Behavioral Health is seeking an administrative assistant to support daily facility operations, intake processing, and clerical tasks. You will help with registration, admissions and census tracking, and coordinate with the UM department and Crisis Case Managers.

The role requires accurate data entry in Carelogic, reports generation from the EHR, and maintaining forms and correspondence. A collaborative team environment and reliable communication are essential.

Qualifications

• Prior administrative duties experience in a healthcare setting.
• Accurate data entry and familiarity with electronic health records.
• Strong communication and teamwork abilities.

Responsibilities

• Completes intake forms and enters demographic and payer information into Carelogic, obtaining new MHIDs as applicable.
• Opens and closes crisis individuals in Carelogic as admissions/discharges occur.
• Runs reports in the EHR such as Failed Activities/Connects/billing errors at least three times weekly, coordinating with UM and Crisis Case Managers to resolve issues.
• Scans medical records into EHR and processes records requests.
• Completes supply orders, purchase orders, EHR Helpdesk tickets and Facilities tickets as needed.
• Completes ERF documentation for admissions.
• Reviews daily census logs and emails daily census data to involved parties as backup.
• Creates reports and tracks data for Crisis departments.
• Keeps master copies of all forms updated and available to staff.
• Assists in ensuring agency compliance with licensing and accreditation requirements.
• Answers phones professionally using established protocols.
• Assists administration with letters, memos, emails, and attends staff meetings as scheduled.
• Performs other duties as assigned.

Job description

Highland Rivers Behavioral Health is seeking an administrative assistant to support daily facility operations, intake processing, and clerical tasks. You will help with registration, admissions and census tracking, and coordinate with the UM department and Crisis Case Managers.

The role requires accurate data entry in Carelogic, reports generation from the EHR, and maintaining forms and correspondence. A collaborative team environment and reliable communication are essential.