Administrative Assistant (Crisis Stabilization)

Highland Rivers Health; Marietta (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan

Paid Time Off

Public Student Loan Forgiveness

Clinical Supervision

Job summary

Join Highland Rivers Health as an Administrative Assistant within the 24-hour Crisis Stabilization Unit. This role is essential in providing administrative support for individuals receiving psychiatric stabilization and detoxification services.

Your responsibilities will include managing admissions and discharges, performing insurance verifications, and ensuring the accuracy of health records. At Highland Rivers Health, you will have the opportunity to contribute to a meaningful mission while

Qualifications

• Experience with Carelogic and medical records preferred.
• Ability to manage multiple tasks and prioritize efficiently.

Responsibilities

• Enter demographic and payer information for crisis individuals.
• Manage admissions and discharges in Carelogic.
• Perform daily insurance verifications and maintain records.
• Run billing error reports and correct discrepancies.
• Assist with medical records scanning and filing.
• Handle supply orders and purchase orders as needed.
• Prepare data reports and assist with administrative tasks.

Job description

There is a place for you at Highland Rivers Behavioral Health!

Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities.

Are you ready to make a Difference?

Job Summary: The Administrative Assistant will be supporting staff in a 24-hour Crisis Stabilization Unit. Crisis stabilization services are a first-line alternative to hospitalization in state hospitals, providing psychiatric stabilization and detoxification for adults age 18 and over on a short-term basis.

Job Duties and Responsibilities:

• Enters demographic and payer information for all crisis individuals into Carelogic, obtaining new MHID#'s as applicable, and according to P&P.
• Opens and closes crisis individuals in Carelogic as individuals are admitted and discharged.
• Insurance verifications daily on all admissions, prints web portal verifications.
• Runs Failed Activities/MICP/billing error reports no less than three times weekly. Works closely with Highland Rivers UM department and Crisis Case Managers, corrects errors, send adjustment forms, etc... according to Policy and Procedures
• Scans Medical records into EHR upon discharge
• Medical records review & filing until record scanned.
• Sends medical records requests according to P&P.
• Covers for Unit HST/Ward Clerk as needed.
• Completes Supply orders, Purchase Orders as needed
• Completes data reports as requested.
• Assists administration with letters, memo's etc.
• Attends staff meetings as scheduled.
• Completes credit card reconciliation.
• Completes MIERS
• Updates and emails to involved parties the daily census for unit as backup
• Other duties as assigned.

Benefits:

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.