Crisis Advocate & Counselor

Ywcahbg; Harrisburg (Dauphin County); Presencial; USD 28.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Health Coverage

Employee Assistance Program

Life Insurance

Short & Long-Term Disability

Pension Retirement Plan

403(b) Retirement Plan

Generous Paid Time Off

11 Paid Holidays

Descripción de la vacante

YWCA Greater Harrisburg seeks a Crisis Advocate and Counselor to deliver rapid crisis intervention and support for individuals affected by domestic and sexual violence. You will provide hotlines, accompaniments, advocacy, and short-term counseling, plus shelter and outreach services.

The role requires a Bachelor's or an Associate's with relevant experience, a valid driver's license, and clearances. Expect 37.5 hours weekly with on-call shifts, including evenings and overnights, and compensation

Formación

• Bachelor's degree or associate's degree with relevant experience.
• Prior advocacy, social work, or related supportive services experience.
• Must have a reliable vehicle and valid driver's license; mileage reimbursed.
• Current FBI, Child Abuse, and State Police clearances required.

Responsabilidades

• Respond to crisis needs via hotline, walk-ins, accompaniments, and crisis coverage.
• Provide individual and group counseling, advocacy, referrals, and outreach.
• Maintain counseling caseload and complete timely documentation and reports.
• Provide shelter support, intakes, room inspections, and activities.
• Facilitate support groups and assist with training of staff and volunteers.
• Provide overnight, holiday, and occasional evening crisis coverage.
• Maintain confidentiality and support DV/SA awareness activities.
• Participate in meetings, case reviews, trainings, and program duties.

Conocimientos

Advocacy

Crisis counseling

Social work

Educación

Bachelor's degree in human services, criminal justice, or related field

Associate's Degree with 2 years of relevant experience

Descripción del empleo

The YWCA Greater Harrisburg is seeking a full-time professional to join our team as aCrisis Advocate and Counselor, providing critical intervention and support services to individuals impacted by domestic and sexual violence.

This position isresponsible for delivering immediate support through medical and legal accompaniments, crisis intervention, hotline counseling, emergency shelter support, advocacy, and assistance with emergency protection orders. As well as providing short-term, empowerment-based individual and group counseling services.

Position Details:

• Starting Salary $24/hr.
• Please note that this position comes with compensated on-call responsibilities.
• Working hours are 37.5 hours per week with the following shifts available:
  • Tuesday - Saturday 4pm-midnight

Responsibilities of the position:

• Respond to crisis intervention needs through hotline calls, walk‑ins, accompaniments, and crisis coverage for victims of domestic violence and sexual assault and their non‑offending others.
• Provide individual and group counseling, advocacy, referrals, crisis outreach, and follow‑up services.
• Maintain an assigned counseling caseload and complete timely, accurate client documentation, case notes, and required reports.
• Provide shelter and support services, including intakes, room inspections, activities, and events.
• Facilitate support groups and assist with volunteer and new staff training as needed.
• Provide overnight, holiday, and occasional evening crisis coverage as assigned.
• Maintain strict confidentiality and adhere to all YWCA policies, procedures, and individualized work expectations.
• Support community awareness initiatives, prevention education, and domestic violence and sexual assault awareness activities.
• Participate in staff meetings, case reviews, trainings, and other departmental activities.
• Provide administrative and program support, including data entry, filing, and other duties required to support VIP/VOCA programming.

Position Requirements:

• Bachelor's degree in human services, criminal justice, or related field; oran Associate's Degree with 2 years of relevant experience.
• Priorexperience in providing advocacy, social work, human services, or other supportive services.
• Must have a reliable vehicle for travel within Dauphin and Perry Counties with a valid Driver's License.
  • Please note: Vehicle is for transportation of employee only - no client transport.
  • Mileage is reimbursed.
• Must possess current FBI, Child Abuse, and State Police Clearances.

Why You’ll Love Working With Us – Check Out Our Awesome Benefits!

Comprehensive Health Coverage – Medical, dental, and vision plans to keep you healthy
Employee Assistance Program (EAP) – Because your well‑being matters
Life Insurance – Peace of mind for you and your loved ones
Short & Long-Term Disability – We’ve got your back when life takes an unexpected turn
Pension Retirement Plan – Start earning a pension after just two short years of service
403(b) Retirement Plan – Begin contributing on day one to secure your financial future
Generous Paid Time Off – Recharge with paid time off days and sick days
11 Paid Holidays – Extra time to relax, celebrate, and enjoy what matters most