Crew Member

The Hari Group; Wheaton (IL); On-site; USD 20,664 - 24,108; Full time

Job summary

A renowned restaurant chain is seeking a Crew Member in Wheaton, IL, dedicated to providing excellent guest service. Responsibilities include preparing products, resolving guest issues, and maintaining a clean work environment. Ideal candidates will have basic computer skills, be fluent in English, and possess the ability to handle financial transactions accurately. This position offers the opportunity to work in a team setting, aiming to exceed guest expectations and contribute positively to the restaurant's environment. Competitive pay range is $15.00-$16.00 per hour.

Qualifications

• Entry-level position with a focus on guest interaction and teamwork.
• Ability to learn and execute multiple tasks in a fast-paced environment.
• Must have the capability to handle POS transactions.

Responsibilities

• Deliver great and friendly guest experiences.
• Prepare products according to operational standards.
• Follow safety, food safety, and sanitation guidelines.

Skills

Fluent in English

Basic computer skills

Capable of counting money and making change

Able to operate restaurant equipment

Job description

Crew Member – The Hari Group

Join to apply for the Crew Member role at The Hari Group.

Summary

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities

Team Environment

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence

• Provide guest service
• Resolve guest issues
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills / Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

Guest Focus

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making

• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

• Develops and maintains relationships with team
• Operates with integrity; demonstrates honesty, treats others with respect, keeps

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

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