Crew Member

The Hari Group; Oakbrook Terrace (IL); On-site; USD 20,664 - 24,108; Full time

Job summary

A leading restaurant group in Oakbrook Terrace is seeking enthusiastic Crew Members to provide excellent guest service and uphold operational standards. This entry-level, full-time position involves preparing food, resolving guest issues, and maintaining a clean environment. Ideal candidates will be fluent in English and possess basic computer skills. Join the team and contribute to a friendly atmosphere that keeps guests returning.

Qualifications

• Fluent in English.
• Basic computer skills required.
• Able to operate restaurant equipment with minimum age requirements.

Responsibilities

• Provide guest service and resolve guest issues.
• Follow safety, food safety, and sanitation guidelines.
• Prepare and deliver products according to Brand standards.
• Maintain a clean work environment.

Skills

Fluent in English

Basic computer skills

Capable of counting money and making change

Able to operate restaurant equipment

Job description

Join to apply for the Crew Member role at The Hari Group

Summary

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities Include

• Team Environment
  • Work well and interact with others respectfully
  • Respond positively to coaching and feedback
  • Communicate with team members
  • Able to learn and execute multiple tasks
• Operational Excellence
  • Provide guest service
  • Resolve guest issues
  • Follow Brand standards, recipes and systems
  • Follow safety, food safety and sanitation guidelines; comply with all applicable laws
  • Maintain clean and neat work environment
• Profitability
  • Execute restaurant standards and marketing initiatives
  • Handle POS transactions and payments with accuracy
  • Prepare and deliver all products according to Brand standards

Skills/Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

• Guest Focus
  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
• Passion for Results
  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his/her role relates to others
• Problem Solving and Decision Making
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
• Interpersonal Relationships & Influence
  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries: Restaurants

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