Crew Member

The Hari Group; Little Rock Township (IL); On-site; USD 30,000 - 35,000; Full time

Job summary

A leading restaurant group in Illinois is seeking a Crew Member to deliver excellent guest experiences in a fast-paced environment. Responsibilities include providing guest service, preparing food products, and maintaining cleanliness according to brand standards. The ideal candidate will be fluent in English, have basic computer skills, and be capable of operating restaurant equipment. This is a full-time, entry-level position with opportunities for growth.

Qualifications

• Fluent in English needed to communicate with guests and team members.
• Basic computer skills necessary for handling POS systems.
• Ability to count money accurately for transactions.
• Experience operating restaurant equipment may be required.

Responsibilities

• Work well in a team environment and positively interact with others.
• Follow brand standards and guidelines for food safety and cleanliness.
• Meet guest service expectations and resolve issues effectively.

Skills

Fluent in English

Basic computer skills

Capable of counting money and making change

Able to operate restaurant equipment

Job description

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Summary

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities Include

• Team Environment: Work well and interacts with others respectfully; respond positively to coaching and feedback; communicate with team members; able to learn and execute multiple tasks.
• Operational Excellence: Provide guest service; resolve guest issues; follow Brand standards, recipes and systems; follow safety, food safety and sanitation guidelines; comply with all applicable laws; maintain clean and neat work environment.
• Profitability: Execute restaurant standards and marketing initiatives; handle POS transactions and payments with accuracy; prepare and deliver all products according to Brand standards.

Skills/Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

Guest Focus

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goalsContributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making

• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

• Develops and maintains relationships with team
• Operates with integrity; demonstrates honesty, treats others with respect

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants

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