Crew Member

The Hari Group; St. Charles (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A restaurant group in St. Charles, IL is seeking a Crew Member to deliver exceptional guest experiences. Responsibilities include preparing products, providing guest service, and maintaining cleanliness. Ideal candidates will be fluent in English and possess basic computer skills. This is a full-time, entry-level role in a fast-paced environment with opportunities to learn and grow. The position offers a chance to be part of a dynamic team that values service and quality.

Qualifications

• High school diploma preferred.
• Minimum age requirements may apply.

Responsibilities

• Deliver great and friendly guest experiences.
• Prepare products according to operational standards.
• Maintain a clean and neat working environment.

Skills

Fluent in English

Basic computer skills

Capable of counting money

Able to operate restaurant equipment

Job description

Summary

Crew Members are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities

Team Environment

• Work well and interacts with others respectfully
• Respond positively to coaching and feedback
• Communicate with team members
• Able to learn and execute multiple tasks

Operational Excellence

• Provide guest service
• Resolve guest issues
• Follow Brand standards, recipes and systems
• Follow safety, food safety and sanitation guidelines; comply with all applicable laws
• Maintain clean and neat work environment

Profitability

• Execute restaurant standards and marketing initiatives
• Handle POS transactions and payments with accuracy
• Prepare and deliver all products according to Brand standards

Skills / Qualifications

• Fluent in English
• Basic computer skills
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Competencies

Guest Focus

• Understands and exceeds guest expectations, needs and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
• Resolves guest concerns by following Brand recommended guest recovery process

Passion for Results

• Sets and maintains high standards for self and others, acts as a role model
• Consistently meets or exceeds goals
• Contributes to the overall team performance; understands how his/her role relates to others

Problem Solving and Decision Making

• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary

Interpersonal Relationships & Influence

• Develops and maintains relationships with team
• Operates with integrity; demonstrates honesty, treats others with respect, keeps

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants

Referrals increase your chances of interviewing at The Hari Group by 2x

Get notified about new Crew Member jobs in St Charles, IL.