Crew Leader I - 104094

North Carolina State University; Raleigh (NC); On-site; USD 33,540 - 47,847; Full time

Benefits offered by this job

Medical, Dental, Vision

Tuition assistance

Paid holidays

Wellness programs

Retirement programs

Life Insurance

Job summary

NC State University in Raleigh, NC, is seeking a Crew Leader I to supervise cleaning operations, lead a facilities team, and ensure safety and efficiency in daily tasks. The role involves coordinating schedules, training staff, and maintaining equipment and supplies.

The position requires strong leadership, physical stamina for demanding cleaning work, and the ability to respond to emergencies and weather-related events. A flexible, on-site role with a focus on reliable service is offered.

Qualifications

• Knowledge of cleaning procedures and ability to perform medium to heavy physical work.
• Equivalent combination of training and experience; some certifications may be required.

Responsibilities

• Lead cleaning projects including power washing, window washing, floor waxing, and relamping.
• Inspect maintenance discrepancies and ensure timely resolution.
• Provide support to other zones and cover vacancies.
• Submit timesheets within established timelines.
• Perform duties during adverse weather or emergencies.
• Complete accident reports within 24 hours.
• Manage equipment inventory and monthly supplies inventory.
• Submit supply orders for manager approval.
• Train new employees on tasks and safety protocols.
• Transport employees to sites as needed.
• Collaborate with maintenance staff to resolve issues.
• Address customer requests via radio, work orders, or in person.
• Lift up to 60 pounds continuously and 90 pounds occasionally; climb ladders to 8 ft.
• Perform physical tasks such as grasping, pushing, pulling, reaching, bending, and communication.

Skills

Leadership

Communication

Inventory management

Timesheet coordination

Budgeting basics

Tools

Auto-scrubbers

Burnishers

Power washers

Microsoft Office / Google Suite

Budgeting software

Job description

Crew Leader I - 104094

Location: Raleigh, NC

Work schedule: 8:00 a.m. to 4:30 p.m., Monday – Friday

Position Details

• Position Number: 00104094
• Classification Title: Building Environmental Services Technician
• Classification Level: Advanced
• Salary Range: $33,540 – $47,847
• Full Time Equivalent: 1.00

Responsibilities

• Lead projects, including power washing, window washing, floor waxing, and relamping fixtures and dispensers.
• Inspect and verify maintenance discrepancies and ensure timely resolution.
• Provide support to other zones as needed, filling in for vacant positions or absenteeism.
• Collect and submit timesheets within established timelines.
• Perform critical duties during adverse weather or emergencies as assigned.
• Complete accident reports within 24 hours of an incident.
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies.
• Submit supply orders for manager approval to ensure adequate stock levels.
• Train new employees, ensuring they understand tasks and safety protocols.
• Transport employees to various locations for assignments.
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently.
• Address and resolve customer requests via radio communications, work orders, and direct interactions.
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally, climb and balance on a ladder up to 8 ft., and distinguish between colors.
• Perform physical tasks such as grasping, pushing, and pulling cleaning equipment; reaching overhead; bending, squatting, climbing, and maintaining balance; and communicate effectively with supervisors and the public.

Other Responsibilities

• Position may be required to report to work during adverse weather conditions, even if the university operates on an alternate schedule.
• May assist with snow and ice removal under the direction of a supervisor.
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

Preferred Qualifications

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment.
• Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Required License or Certification

• Valid driver's license required; must be able to obtain a valid NC driver's license within 60 days of hire.

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• Childcare Benefits
• Wellness & Recreation Membership
• Wellness Programs

EEO Statement

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or [e-mail]. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.