Crew Compliance & Training Manager

NetJets; Columbus (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

NetJets Aviation, Inc. seeks a Manager, Crew Qualifications and Compliance to lead compliance oversight, training records accuracy, and risk management for Pilot and Flight Attendant training operations in Columbus.

You will manage a team, coordinate with Training Management Systems and operations leaders, and maintain essential travel credentials in a compliant, timely manner. This role emphasizes vendor relationships, dashboards and audits, and collaboration across flight operations, training,

Qualifications

• Experience leading teams and driving accountability in fast-paced operations or compliance environments.
• Strong understanding of training compliance, record management, operational processes, and risk monitoring practices.
• Ability to manage vendor relationships, budgets, service expectations, and issue resolution.
• Ability to interpret data, monitor dashboards, identify trends, and translate compliance risks into actionable improvements.
• Strong collaboration and communication skills with the ability to partner effectively across multiple operational and training teams.
• High attention to detail, sound judgment, and the ability to manage competing priorities while maintaining accuracy and compliance.

Responsibilities

• Lead, coach, and develop a team of direct reports responsible for supporting training compliance activities, ensuring clear expectations, accountability, workload balance, and professional growth.
• Monitor team metrics to assess workload distribution, identify capacity concerns, and balance work across Team Members to support productivity, accuracy, and timely completion of compliance activities.
• Own the relationship with the third-party vendor responsible for Crew Member passport renewals and visa procurement, including vendor performance, service expectations, issue resolution, and budget management.
• Maintain responsibility for training record compliance, ensuring records are accurate, complete, timely, and aligned with applicable regulatory, company, and operational requirements.
• Proactively monitor dashboards, reporting tools, and compliance indicators to identify risk, elevate concerns, and drive timely corrective action.
• Partner with the Manager, Training Management Systems; Manager, Operational Capacity; Manager, Crew Capacity; and Training Capacity Manager to ensure process efficiency, accuracy, and consistency across all Pilot and Flight Attendant training events.
• Manage and oversee all training releases and rank changes related to Crew Member currency, ensuring updates are accurate, timely, and aligned with compliance and operational requirements.
• Manage the company 2500-hour pilot flight time restriction for all NJA Pilots, ensuring compliance is monitored, documented, and communicated appropriately.
• Identify opportunities to improve compliance processes, reduce manual effort, strengthen controls, and increase visibility into training readiness and risk areas.
• Support audit readiness and serve as the primary point of contact for all training record-related questions, including internal and external audits, by ensuring documentation, reporting, and compliance processes are maintained and available for review.
• Assist the team with daily operational tasks, providing guidance, support, and issue resolution to ensure timely and accurate completion of compliance-related work.
• Collaborate cross-functionally with operational, training, scheduling, and compliance stakeholders to resolve issues impacting Crew Member training compliance, travel readiness, or training event execution.

Skills

Team leadership

Compliance awareness

Vendor management

Data interpretation

Cross-functional collaboration

Attention to detail

Education

Bachelor's in Aviation Management or related field

Job description

NetJets Aviation, Inc. seeks a Manager, Crew Qualifications and Compliance to lead compliance oversight, training records accuracy, and risk management for Pilot and Flight Attendant training operations in Columbus.

You will manage a team, coordinate with Training Management Systems and operations leaders, and maintain essential travel credentials in a compliant, timely manner. This role emphasizes vendor relationships, dashboards and audits, and collaboration across flight operations, training,