Manager, Crew Qualifications and Compliance (NJUS)

QS Security Services, LLC

Columbus, Northern (OH, KY)

Hybrid

USD 90,000 - 120,000

Full time

6 days ago

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Benefits offered by this job

Medical, Dental, and Vision

401(k) plan with 67% match

Paid Time Off

Parental Leave

Life and Disability Insurance

Job summary

NetJets Aviation, Inc. is seeking a Manager, Training Compliance to lead a team responsible for ensuring training records are accurate, timely, and compliant. The role partners with Training Management Systems and operations leaders to maintain high standards of regulatory adherence.

The role emphasizes oversight of vendor relationships, dashboards, and risk monitoring, with a focus on continuous improvement and audit readiness across Pilot and Flight Attendant training functions.

Qualifications

Bachelor's in Aviation Management or related field required.
8-10 years of experience in aviation operations, compliance, or training.
Experience leading teams and driving accountability in fast-paced environments.
Strong understanding of training compliance, record management, and risk monitoring.

Responsibilities

Lead and coach a team responsible for training compliance activities and record accuracy.
Monitor workload, capacity, and productivity to ensure timely compliance actions.
Manage third-party vendor relationships for crew member passport renewals and visa procurement.
Maintain training record compliance with regulatory and internal requirements.
Identify risk via dashboards and drive corrective actions.
Collaborate with Training Management Systems and capacity managers to ensure process efficiency.
Oversee training releases and currency changes to keep pilots and crew compliant.
Ensure compliance with the 2,500-hour flight time restriction for NJA pilots.
Assist with audits and respond to training record inquiries from internal and external audits.

Skills

Team leadership

Vendor management

Compliance monitoring

Data interpretation

Cross-functional collaboration

Risk management

Communication

Process improvement

Education

Bachelor's in Aviation Management

Job description

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Title: Manager, Crew Qualifications and Compliance (NJUS)

Company: NetJets Aviation, Inc.

Area of Interest: Flight Operations

Location: Columbus, OH, US, 43219

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Manager, Training Compliance is responsible for leading compliance oversight, process accuracy, and risk management activities that support Pilot and Flight Attendant training operations. This role manages a team of direct reports, partners closely with Training Management Systems and operational capacity leaders, and owns key vendor relationships to ensure training records, documentation, and required travel credentials are accurate, timely, and compliant.

Tasks and Responsibilities

Lead, coach, and develop a team of direct reports responsible for supporting training compliance activities, ensuring clear expectations, accountability, workload balance, and professional growth.
Monitor team metrics to assess workload distribution, identify capacity concerns, and balance work across Team Members to support productivity, accuracy, and timely completion of compliance activities.
Own the relationship with the third-party vendor responsible for Crew Member passport renewals and visa procurement, including vendor performance, service expectations, issue resolution, and budget management.
Maintain responsibility for training record compliance, ensuring records are accurate, complete, timely, and aligned with applicable regulatory, company, and operational requirements.
Proactively monitor dashboards, reporting tools, and compliance indicators to identify risk, elevate concerns, and drive timely corrective action.
Partner with the Manager, Training Management Systems; Manager, Operational Capacity; Manager, Crew Capacity; and Training Capacity Manager to ensure process efficiency, accuracy, and consistency across all Pilot and Flight Attendant training events.
Manage and oversee all training releases and rank changes related to Crew Member currency, ensuring updates are accurate, timely, and aligned with compliance and operational requirements.
Manage the company 2500-hour pilot flight time restriction for all NJA Pilots, ensuring compliance is monitored, documented, and communicated appropriately.
Identify opportunities to improve compliance processes, reduce manual effort, strengthen controls, and increase visibility into training readiness and risk areas.
Support audit readiness and serve as the primary point of contact for all training record-related questions, including internal and external audits, by ensuring documentation, reporting, and compliance processes are maintained and available for review.
Assist the team with daily operational tasks, providing guidance, support, and issue resolution to ensure timely and accurate completion of compliance-related work.
Collaborate cross-functionally with operational, training, scheduling, and compliance stakeholders to resolve issues impacting Crew Member training compliance, travel readiness, or training event execution.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation Management or related field

Years of Experience

8-10 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Experience leading teams, managing direct reports, and driving accountability in a fast-paced operational or compliance-focused environment.
Strong understanding of training compliance, record management, operational processes, and risk monitoring practices.
Demonstrated ability to manage vendor relationships, budgets, service expectations, and issue resolution.
Ability to interpret data, monitor dashboards, identify trends, and translate compliance risks into actionable improvements.
Strong collaboration and communication skills with the ability to partner effectively across multiple operational and training teams.
High attention to detail, sound judgment, and the ability to manage competing priorities while maintaining accuracy and compliance.

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include: