Creed Fragrance Specialist - Luxury Perfume Concierge

parfumsworldwide; Scottsdale (AZ); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid time off

Employee discounts

Job summary

International Cosmetics & Perfumes in Scottsdale, AZ, seeks a Creed fragrance specialist for Neiman Marcus. This full-time role blends customer consultation, brand service, sales planning, product launches, and store events at a luxury retail counter.

You will drive personal sales, presell launches, and support events, reporting to the Regional Sales Manager for the Los Angeles and Hawaii district. The position requires several years in luxury retail, strong communication, and comfort with brand

Qualifications

• Minimum of 3 years of strong retail sales experience, preferably in fragrance, beauty, or luxury goods.
• Excellent verbal and written communication; ability to translate scent into conversations.
• Proficiency with computers, reporting tools, and basic data entry for sales/events.

Responsibilities

• Execute the customer experience and sales strategy at the Creed counter.
• Support the Creed retail sales plan and personal sales goals.
• Presell launches and promote brand awareness during events.
• Coordinate with management and teams to plan and execute store events.

Skills

Retail sales

Customer service

Brand storytelling

Communications

Merchandising

Education

High school diploma or equivalent

Tools

POS systems

CRM software

Job description

• Fragrance Specialist: Creed in Scottsdale

Fragrance Specialist: Creed in Scottsdale

Fragrance Specialist: Creed in Scottsdale

International Cosmetics & Perfumes Scottsdale, AZ Start Date09/12/2026

Full-Time

The CREED fragrance specialist role at Neiman Marcus Scottsdale is a full-time position with International Cosmetics & Perfumes. The work combines customer consultation, branded service, sales planning, product launches, and store events. The position pays a competitive rate and operates in Scottsdale, Arizona.

The specialist supports the Creed Sales Team while building customer relationships at the retail counter. The job includes personal sales, presale, launch, and event goals. Store opening and closing duties apply when the assignment is based in a boutique location. The position reports to the Regional Sales Manager for the Los Angeles and Hawaii district.

• Role: CREED Fragrance Specialist
• Employer: International Cosmetics & Perfumes

Applicants apply through the public form for the Scottsdale full-time opening. A resume, contact information, earliest start date, availability for weekends and evenings, references, and desired salary are requested before submission.

Creed Customer Experience

The specialist delivers the Creed customer experience at Neiman Marcus by greeting shoppers, learning the purpose of a purchase, and translating fragrance characteristics into clear product conversations. A useful consultation distinguishes between everyday wear, an occasion, a gift, and a collection-building purchase without overwhelming the customer with technical language. Fragrance families, concentration, projection, longevity, and skin chemistry all shape how a scent is experienced.

The specialist maintains customer contact after a product conversation. The specialist engages customers, promotes brand awareness, supports presale activity, and works toward personal sales goals. The same service discipline applies when a customer arrives for a launch event, asks for a recommendation, or returns to compare a familiar scent with a new release. Strong verbal and written communication keeps those interactions precise, while attention to detail protects the brand presentation.

Sales Goals And Store Events

Sales execution runs through personal sales, presale, and launch goals. The specialist supports the retail sales plan, works with the Creed Sales Team, and follows market-calendar action plans. Each activity connects a customer conversation to a measurable commercial step, such as a presale appointment, a launch purchase, or an event result.

• Execute the customer experience and sales strategy.
• Support the retail sales plan and personal sales goals.
• Presell launches and promote brand awareness.
• Support store meetings and collaborate with management.
• Manage event presell goals and event setup.

Store events require planning before the first guest arrives and follow-through after the last interaction. The specialist prepares the location, coordinates with management and team members, and keeps the event plan connected to its sales target. A specialist who understands both the scent story and the calendar can answer product questions while keeping the counter organized.

Retail Skills And Store Operations

The position requires at least three years of relevant, strong retail sales experience. Fragrance, beauty, or luxury-goods experience is preferred, while retail relationship-building experience remains central to the work. The specialist also needs computer skills, keyboarding ability, and familiarity with reporting tools because sales activity and event results require accurate records.

Flexibility and adaptability matter during a retail day because customer volume, launch activity, and event preparation can change the order of tasks. The job requires multitasking, movement throughout a store, and the ability to lift up to 25 pounds. Store opening and closing duties apply when the specialist works from a boutique location. Scottsdale retail work therefore combines personal service with physical and operational duties.

Fragrance Knowledge And Safety

A specialist develops fragrance knowledge through repeated smelling, comparison, and accurate description. A specialist can describe a scent through its opening, development, and dry-down, then connect those changes to the customer's stated preference. Testing strips, controlled sampling, clean presentation, and careful note-taking help keep recommendations consistent. The work also rewards curiosity about raw materials, formulation, packaging, and the difference between a brand story and a measurable product characteristic.

The IFRA Standards define a globally recognized risk-management system for the safe use of fragrance ingredients. The standards can prohibit a material, limit its quantity or product type, or specify conditions such as purity and material origin. They are voluntary industry standards, not a replacement for the laws that apply in each country, and the finished-product company retains responsibility for placing a safe product on the market. Fragrance professionals use the framework for product conversations without turning a retail recommendation into a regulatory claim.

International Cosmetics & Perfumes is an exclusive marketer and distributor of luxury fragrance and skincare brands in North America. The company works with the House of Creed and Mizensir and identifies Sales, Marketing & Creative, and Integrated Communications as departments with current openings. Its stated TRAC values are Transparency, Recognition, Accountability, and Communication.

The Scottsdale application requests a first name, last name, email address, phone number, address, resume, citizenship or employment eligibility, highest education completed, desired salary, earliest start date, weekend availability, evening availability, and references. Resume files may use PDF, DOC, DOCX, ODT, TXT, or RTF format, with a 5MB size limit. International Cosmetics & Perfumes also identifies its workplace as diverse and inclusive and welcomes qualified applicants without regard to the listed protected characteristics.

International Cosmetics & Perfumes lists medical, dental, and vision coverage, a 401(k), paid time off, and employee discounts for the role.

The role reports to the Regional Sales Manager for the Los Angeles and Hawaii district. The classification is non-exempt, and the employer welcomes qualified applicants from all backgrounds named in its equal-opportunity statement.