Credit Support Specialist

Hire Up Staffing; Salt Lake City (UT); On-site; USD 42,000 - 64,000; Full time

Job summary

Hire Up Staffing in Salt Lake City is seeking a detail-oriented Credit Support Specialist. The role focuses on lien waivers, construction documentation, and supporting customer accounts, credit, and reporting.

Onsite, Monday–Friday, 8:00 AM–5:00 PM, with collaboration between customers and the Credit team to resolve issues. The ideal candidate has 2+ years of admin experience and familiarity with lien waivers and construction documentation, plus strong customer service and MS Office skills.

Qualifications

• 2+ years of office or administrative experience.
• 2+ years of relevant experience in construction, credit, or accounting preferred.
• Experience with lien waivers and construction documentation preferred.
• Strong customer service, communication, organization, and problem-solving skills.
• Authorized to work in the United States without visa sponsorship.

Responsibilities

• Review, prepare, and process customer lien waivers according to guidelines.
• Assist with lien laws compliance across Utah and neighboring states.
• Support with pre-lien, bond claim, and construction documentation.
• Collaborate with customers and Credit team to resolve issues.
• Process customer payments via credit card and ACH.
• Assist with account setup and ongoing maintenance.
• Support A/R reporting and aging reviews.

Skills

Credit & collections

Customer service

Account management

Administrative

Education

Associate degree in Accounting or Business

Tools

Outlook

Excel

Word

Teams

Copilot

Job description

Hire Up Staffing is seeking a detail-oriented Credit Support Specialist to join our client’s team in Salt Lake City, UT! This onsite opportunity is ideal for someone with strong administrative and customer service skills who has experience in construction support, credit, collections, or account management. The primary focus of this position will be supporting lien waivers and construction-related documentation while also assisting with customer accounts, credit, payments, and reporting.Position DetailsLocation: Salt Lake City, UTSchedule: Monday–Friday, 8:00 AM–5:00 PM Key ResponsibilitiesReview, prepare, and process customer lien waivers according to established guidelines.Support compliance with applicable lien laws across Arizona, Colorado, Nevada, and Utah.Assist with pre-lien, bond claim, and other construction-related documentation.Work closely with customers and the Credit team to resolve lien waiver and documentation issues.Maintain accurate records and ensure documentation is completed in a timely manner.Credit & Collections SupportAssist with monitoring past-due accounts and collection activities.Process customer payments through credit card and ACH.Assist customers with online account access.Research and resolve payment discrepancies.Identify and appropriately escalate potential account risks.Account Setup & Administrative SupportManage customer account setup and ongoing account maintenance.Review credit applications for completeness and obtain required documentation.Maintain accurate and compliant customer credit files.Support shared mailbox workflow while meeting established service-level expectations.Reporting & SystemsAssist with A/R reporting and aging reviews.Utilize systems such as Eclipse, BillTrust, GETPAID, and other credit-related platforms.Maintain accurate data and documentation across internal systems. QualificationsHigh school diploma or GED required.Two years of advanced education or a degree in Accounting, Business, or a related field preferred.2+ years of office or administrative experience.1–5+ years of relevant experience in construction, credit, collections, accounting, or customer account support preferred.Experience with construction creation and lien waiver support is required.Working knowledge of lien waivers and construction documentation strongly preferred.Experience supporting customer accounts or credit operations is a plus.Notary Public certification preferred.Strong customer service, communication, organization, and problem-solving skills.Proficiency with Microsoft Office, including Outlook, Excel, Word, Teams, and Copilot.Must be authorized to work in the United States without current or future visa sponsorship.Interested in this opportunity? Apply with Hire Up Staffing today!INDHP