Credit Support Specialist

AppleOne Employment Services; Salt Lake City (UT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Sick pay

Job summary

AppleOne Employment Services in Salt Lake City, UT is looking for a Credit Support Specialist to support credit operations, customer accounts, lien waiver processing and construction documentation in an industrial setting. This role suits detail-oriented accounting, credit or AR professionals who enjoy collaborating with customers, sales teams and internal partners to keep processes moving.

Responsibilities include reviewing lien waivers, assisting with pre-lien and bond claim processes,

Qualifications

• High school diploma or GED required.
• Experience with lien waivers, pre-lien docs and construction credits.
• Experience in credit, collections, AR or office admin roles.
• Strong MS Office skills and ability to learn credit systems.

Responsibilities

• Review lien waivers and construction documentation.
• Support credit accounts, setup, payments and collections follow-up.
• Coordinate with sales, branches and customers to resolve issues.
• Maintain accurate credit files and AR reporting.
• Use credit systems to manage daily workflow and reporting.
• Provide excellent customer service and communication.

Skills

Customer service

Attention to detail

Communication skills

Problem-solving

Team collaboration

Education

High School Diploma or GED

Advanced accounting/business education

Tools

Outlook

Excel

Word

MS Teams

Co-pilot

Eclipse

BillTrust

GETPAID

Job description

Job Summary

A Credit Support Specialist opportunity is available in Salt Lake City, UT, supporting credit operations, customer accounts, lien waiver processing, and construction documentation for an industrial construction and infrastructure environment. This role is ideal for a detail-oriented accounting, credit, or accounts receivable professional who enjoys working with customers, sales teams, and internal credit partners to resolve issues and keep account processes moving smoothly.

Key Responsibilities

• Review, prepare, and execute customer lien waivers while ensuring compliance with established guidelines and applicable lien laws in supported states.
• Support pre-lien, bond claim, and construction documentation processes, including follow-up with customers and internal teams.
• Serve as a primary point of contact for customer inquiries related to accounts, lien documentation, payments, and credit support.
• Assist with credit and collections activities, including past due account monitoring, payment processing, discrepancy research, and risk escalation.
• Manage customer account setup, review credit applications for completeness, maintain credit files, and support shared mailbox workflows.
• Use credit and accounts receivable systems to support reporting, aging reviews, account updates, and daily service level expectations.

Compensation and Benefits

• Pay rate: $22 to $25 per hour
• Job type: Temp-to-hire potential for the right candidate.
• Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Work arrangement: Onsite in Salt Lake City, UT.
• Dress code: Business casual.

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Review and process lien waivers, pre-lien documentation, bond claim support, and construction-related credit documentation.
• Support customer credit accounts, account setup, payment processing, collections follow-up, and account maintenance.
• Partner with credit, sales, branch teams, and customers to resolve lien waiver, payment, and account issues.
• Maintain accurate credit files, support accounts receivable reporting, and use credit systems to manage daily workflow.
• High School Diploma or GED required.
• 1 to 5+ years of relevant experience in construction support, credit, collections, accounts receivable, or office administration.
• Working knowledge of lien waivers and construction documentation strongly preferred.
• Construction creation and lien waiver support experience required.
• Experience supporting customer accounts, credit operations, collections, or accounts receivable processes.
• Proficiency with Microsoft Office, including Outlook, Excel, Word, MS Teams, and Co-pilot.
• Ability to use or learn systems such as Eclipse, BillTrust, GETPAID, and related credit tools.
• Strong customer service, follow-up, problem-solving, and communication skills.
• High attention to detail with the ability to maintain accurate and compliant documentation.
• Must be authorized to work in the United States without visa sponsorship now or in the future.

Preferred Qualifications

• Two years of advanced education or a degree in accounting, business, or a related field.
• Notary Public certification.
• Experience with lien laws or construction documentation in AZ, CO, NV, or UT.
• Prior experience in the construction, industrial facilities, infrastructure, distribution, or contractor support industries.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.