Credit Support Representative

Hire Up Staffing; Midland (TX); Presencial; USD 23 000 - 32 000; Tempo integral

Resumo da oferta

Hire Up Staffing seeks a detail-oriented Credit Support Representative II in Midland, TX. You will review credit applications, access credit bureau data, and contact references to evaluate creditworthiness.

The role requires handling payments, making daily collection calls, and maintaining precise records in a fast-paced credit and billing team. The position supports lien releases, month-end reporting, and attorney demand letters, while using portals like Ariba, Coupa, and DocView.

Qualificações

• 3–5 years of related experience and/or training, or an equivalent combination of education and experience.
• Experience in credit, collections, billing, accounting, or a related field preferred.
• Strong verbal and written communication skills.

Responsabilidades

• Review new and cash customer applications for lines of credit.
• Access credit bureau information and contact references to evaluate potential customers.
• Notify customers by phone, email, or mail regarding application acceptance or rejection.
• Maintain accurate credit application and customer account records.
• Accept payments and make daily collection and follow-up calls.
• Create spreadsheets and reports to assist management and the collections team.
• Assist with the release of liens process, including preparing and mailing documentation.
• Monitor customer notes and ensure payments are made according to agreed terms.
• Assist with month-end reports for management and branch locations.
• Prepare and mail attorney demand letters as directed by the Credit Manager.
• Assist customers with completing credit applications.
• Work with customer portals such as Open Ticket/Open Invoice, Ariba, Coupa, and DocView.
• Enter and verify outstanding invoice information in customer portals.
• Cross-reference outstanding invoices with accounting software.
• Perform general office duties including filing, data entry, organization, and archiving.

Conhecimentos

Attention to detail

Organizational skills

Strong communication

Customer service

Data entry

Ferramentas

Microsoft Office

Ariba

Coupa

DocView

Descrição da oferta de emprego

Hire Up Staffing is seeking a detail-oriented and dependable Credit Support Representative II to join a growing credit and billing team. This is a great opportunity for someone with experience in credit, collections, billing, accounting, or customer service who is comfortable working with customers, maintaining records, and handling detailed financial information.Pay Rate: $20+ DOESchedule: Monday–Friday, 8:00 AM–5:00 PMDress Code: Business CasualJob Type: Temp-to-HireInterview Required: YesWhat You'll DoReview new and cash customer applications for lines of credit.Access credit bureau information and contact references to evaluate potential customers.Notify customers by phone, email, or mail regarding application acceptance or rejection.Maintain accurate credit application and customer account records.Accept payments and make daily collection and follow-up calls.Provide customer credit information and ratings as requested.Create spreadsheets and reports to assist management and the collections team.Assist with the release of liens process, including preparing and mailing documentation.Monitor customer notes and ensure payments are made according to agreed terms.Assist with month-end reports for management and branch locations.Prepare and mail attorney demand letters as directed by the Credit Manager.Assist customers with completing credit applications.Help prepare documentation for branch and customer meetings involving delinquent accounts.Work with customer portals such as Open Ticket/Open Invoice, Ariba, Coupa, and DocView.Enter and verify outstanding invoice information in customer portals.Cross-reference outstanding invoices with accounting software.Perform general office duties including filing, data entry, organization, and archiving.Qualifications3–5 years of related experience and/or training, or an equivalent combination of education and experience.Previous experience in credit, collections, billing, accounting, or a related field preferred.Microsoft Office/Microsoft Suite experience required.Basic bookkeeping/accounting knowledge.Knowledge of credit and collection methods and procedures preferred.Ability to evaluate information, use sound judgment, and make decisions based on facts.Strong verbal and written communication skills.Excellent attention to detail and organizational skills.Comfortable working with customer accounts, invoices, payments, and financial information.Ability to work independently and as part of a team.Interested? Apply today!INDHP