Credit & Collections Specialist

Kforce Inc; Hyattsville (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Kforce is seeking a detail-oriented Credit & Collections Administrator in Landover, MD to support collections, credit administration, customer account management, and accounts receivable operations. The role emphasizes accurate record-keeping and timely resolution of disputes.

The ideal candidate has 1-2 years of experience, strong Excel/Outlook skills, and experience with ERP/CRM systems. Collaboration with Sales, Customer Service, and Finance is essential for success in this role.

Qualifications

• 1–2 years of experience in collections, credit, accounts receivable, customer service, or related field.
• Strong understanding of customer account reconciliation and collections processes.
• Experience working with ERP, CRM, or accounting systems.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong communication, customer service, and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Basic accounting and business math knowledge.
• Ability to work independently and in a team environment.

Responsibilities

• Contact customers regarding past-due invoices and balances.
• Reconcile customer accounts and research payment discrepancies.
• Review customer accounts, credit holds, and support order release decisions.
• Process credit applications and customer account documentation.
• Maintain accurate records of collection activity in CRM/ERP.
• Research and resolve customer disputes and billing issues.
• Generate invoices, proformas, and other documentation.
• Prepare month-end collections reporting.
• Support inquiries related to account status and payments.

Skills

Communication

Problem-solving

Attention to Detail

Time Management

Teamwork

Customer Service

Organization

Basic Accounting

Tools

Navision

AS400

Excel

CRM

Outlook

Word

Job description

Kforce is seeking a detail-oriented Credit & Collections Administrator in Landover, MD to support collections, credit administration, customer account management, and accounts receivable operations. The role emphasizes accurate record-keeping and timely resolution of disputes.

The ideal candidate has 1-2 years of experience, strong Excel/Outlook skills, and experience with ERP/CRM systems. Collaboration with Sales, Customer Service, and Finance is essential for success in this role.