Accounts Receivable & Credit Specialist

Sea To Land Logistics; Ontario (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Sea To Land Logistics is seeking a detail-oriented Accounts Receivable & Credit Specialist to manage customer accounts, monitor balances, process payments, and assist with credit decisions. You will collaborate with sales and internal teams to resolve issues and maintain accurate records.

The ideal candidate will handle collections professionally, perform aging analyses, and help establish credit terms while ensuring compliance with company policies.

Qualifications

• Experience in Accounts Receivable, Credit, Collections, or Accounting.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Comfortable making collection calls and communicating professionally with customers.
• Ability to research discrepancies and resolve account issues.
• Strong follow-through and ability to manage multiple accounts and priorities.
• Experience with QuickBooks Desktop preferred.

Responsibilities

• Manage and maintain customer accounts and account balances
• Monitor accounts receivable aging and follow up on past-due invoices
• Contact customers regarding outstanding balances and payment arrangements
• Post and reconcile customer payments accurately
• Research and resolve payment discrepancies, short pays, and account issues
• Review customer credit applications and supporting information
• Assist with establishing and maintaining customer credit limits and terms
• Monitor customer accounts for credit exposure and payment trends
• Place accounts on credit hold when necessary and coordinate releases based on company guidelines
• Work closely with the Sales Department regarding customer balances, credit status, and collection issues
• Communicate with customers regarding invoices, statements, payments, credits, and account questions
• Process and research account credits, adjustments, and deductions
• Reconcile customer accounts and assist with month-end AR procedures
• Maintain accurate documentation and notes regarding customer accounts and collection activity
• Identify accounts requiring additional attention and elevate issues when appropriate
• Assist with reporting related to accounts receivable, aging, collections, and credit
• Support other accounting and administrative duties as needed

Skills

Accounts receivable experience

Credit/collections experience

Attention to detail

Organizational skills

Verbal communication

Written communication

Multi-tasking

Tools

Microsoft Excel

QuickBooks Desktop

Job description

We are seeking a detail-oriented and organized Accounts Receivable & Credit Specialist to join our team. This position will be responsible for managing customer accounts, monitoring outstanding balances, processing payments, handling collections, and assisting with customer credit decisions.

The ideal candidate is comfortable communicating with customers, sales representatives, and internal departments, while maintaining accuracy and professionalism when handling account and payment issues.

Key Responsibilities

• Manage and maintain customer accounts and account balances
• Monitor accounts receivable aging and follow up on past-due invoices
• Contact customers regarding outstanding balances and payment arrangements
• Post and reconcile customer payments accurately
• Research and resolve payment discrepancies, short pays, and account issues
• Review customer credit applications and supporting information
• Assist with establishing and maintaining customer credit limits and terms
• Monitor customer accounts for credit exposure and payment trends
• Place accounts on credit hold when necessary and coordinate releases based on company guidelines
• Work closely with the Sales Department regarding customer balances, credit status, and collection issues
• Communicate with customers regarding invoices, statements, payments, credits, and account questions
• Process and research account credits, adjustments, and deductions
• Reconcile customer accounts and assist with month-end AR procedures
• Maintain accurate documentation and notes regarding customer accounts and collection activity
• Identify accounts requiring additional attention and elevate issues when appropriate
• Assist with reporting related to accounts receivable, aging, collections, and credit
• Support other accounting and administrative duties as needed

Qualifications

• Previous experience in Accounts Receivable, Credit, Collections, or Accounting
• Strong attention to detail and organizational skills
• Excellent verbal and written communication skills
• Comfortable making collection calls and communicating professionally with customers
• Ability to research discrepancies and resolve account issues
• Strong follow-through and ability to manage multiple accounts and priorities
• Proficient with Microsoft Office, particularly Excel
• Experience with Quickbook Desktop preferred
• Flooring, wholesale distribution, construction, or B2B industry experience is a plus