Strategic B2B AR & Collections Specialist

Kforce Inc; Linthicum (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Kforce is seeking an Accounts Receivable/Collections Specialist in Linthicum, MD to manage customer accounts, collect outstanding balances, and support cash flow objectives. The role focuses on resolving account issues, reducing aged receivables, and maintaining positive customer relationships while ensuring timely collections.

The ideal candidate has strong B2B collections experience, excellent communication skills, and the ability to work independently in a high-volume environment, using SAP

Qualifications

• 2+ years of B2B collections and/or Accounts Receivable experience.
• Strong understanding of collections processes, aging management, and account reconciliation.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Proficiency with Microsoft Excel and accounting systems.
• Proven ability to work down aged receivables and meet collection goals; ability to work independently while managing multiple priorities.

Responsibilities

• Manage a portfolio of customer accounts and collect outstanding balances.
• Contact customers regarding past-due invoices through phone, email, and written correspondence.
• Monitor aging reports and prioritize collection efforts to reduce delinquent accounts.
• Research and resolve billing discrepancies, payment issues, and account disputes.
• Reconcile customer accounts and investigate outstanding balances.
• Negotiate payment arrangements and follow up on payment commitments.
• Maintain detailed account notes and collection activity records.
• Partner with Sales, Customer Service, and Finance teams to resolve customer concerns.
• Prepare collection status reports and aging analysis for management.
• Drive timely resolution of accounts and support overall cash flow improvement.
• Escalate complex issues appropriately and recommend solutions.

Skills

B2B Collections

Accounts Receivable

Communication Skills

Attention to Detail

Problem Solving

Excel

Independent Worker

Multi-tasking

Tools

SAP

Job description

Kforce is seeking an Accounts Receivable/Collections Specialist in Linthicum, MD to manage customer accounts, collect outstanding balances, and support cash flow objectives. The role focuses on resolving account issues, reducing aged receivables, and maintaining positive customer relationships while ensuring timely collections.

The ideal candidate has strong B2B collections experience, excellent communication skills, and the ability to work independently in a high-volume environment, using SAP