Collections Pro: Drive Cash Flow & Client Partnerships

KCI; Sparks Corner (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

KCI Technologies, Inc. is seeking a motivated Collections Specialist in Sparks Corner, MD to manage aged receivables and maintain client relationships. The role emphasizes proactive collections, accurate documentation, and collaboration with Operations and Finance to resolve payment barriers.

The ideal candidate has 2–4 years in collections, strong Excel and ERP experience, and excellent communication skills to support cash flow and customer service objectives.

Qualifications

• Associate degree in Accounting, Finance, or related field.
• 2–4 years in commercial collections or AR management.
• Experience collecting high-value receivables and aging portfolios.
• Proficiency with Excel and ERP/accounting systems.
• Strong written and verbal communication skills.
• Ability to work independently and across departments.

Responsibilities

• Actively pursue collections for accounts receivable and portfolios.
• Conduct professional calls, emails, and notices on past-due items.
• Prioritize tasks by aging, value, risk and direction.
• Document all collection activity accurately and promptly.
• Escalate high-risk accounts with recommendations.
• Support cash flow goals with regular follow-up.
• Work with Operations and Finance to resolve payment issues.
• Gather info on disputed invoices and billing questions.
• Provide teams with due dates and follow-up expectations.
• Identify recurring issues and suggest process improvements.

Skills

Accounts receivable

Excel

Communication

Organization

Collaboration

Dispute resolution

Education

Associate's degree

Bachelor's preferred

Tools

Microsoft Dynamics 365

Oracle

SAP

Deltek

Job description

KCI Technologies, Inc. is seeking a motivated Collections Specialist in Sparks Corner, MD to manage aged receivables and maintain client relationships. The role emphasizes proactive collections, accurate documentation, and collaboration with Operations and Finance to resolve payment barriers.

The ideal candidate has 2–4 years in collections, strong Excel and ERP experience, and excellent communication skills to support cash flow and customer service objectives.