Credit & Collections Specialist

WCP Solutions; Kent (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

WCP Solutions in Kent, WA is seeking a detail-oriented Credit Representative to support accounts receivable, credit and collections, invoicing, and related administrative tasks. This role helps maintain accurate financial records and delivers responsive service to internal and external customers.

The ideal candidate will have at least two years of experience in credit/collections or AR, strong data entry and Excel skills, and the ability to handle confidential information in a fast-paced office

Qualifications

• Minimum two years of experience in credit and collections, accounts receivable, accounting, or related field preferred.
• High school diploma or equivalent required; accounting coursework is a plus.
• Proficiency with Microsoft Office including Outlook, Excel, and Word.
• Experience working with ERP, accounting, or business management software preferred.

Responsibilities

• Perform collection calls and monitor the daily credit queue.
• Respond to customer and internal requests for invoices, statements, proof of delivery documents, and account information.
• Accurately process customer payments, adjustments, credits, and assignments.
• Maintain and update customer account and master data records.
• Research and resolve billing discrepancies, pricing issues, deductions, and other account-related concerns.
• Work collaboratively with sales, customer service, operations, and customers to resolve receivable issues.
• Review and verify freight bills and freight invoicing for accuracy.
• Support account reconciliation activities and follow established credit procedures.
• Maintain accurate documentation and records related to credit and collection activities.
• Regular and reliable attendance.

Skills

Attention to detail

Communication skills

Customer service

Time management

Data entry

Discretion/ confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

ERP software

Job description

WCP Solutions in Kent, WA is seeking a detail-oriented Credit Representative to support accounts receivable, credit and collections, invoicing, and related administrative tasks. This role helps maintain accurate financial records and delivers responsive service to internal and external customers.

The ideal candidate will have at least two years of experience in credit/collections or AR, strong data entry and Excel skills, and the ability to handle confidential information in a fast-paced office