Accounts Receivable / Collections Specialist

Kforce Inc; Linthicum (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Kforce is seeking an Accounts Receivable/Collections Specialist in Linthicum, MD to manage customer accounts, collect outstanding balances, and support cash flow objectives. The role focuses on resolving account issues, reducing aged receivables, and maintaining positive customer relationships while ensuring timely collections.

The ideal candidate has strong B2B collections experience, excellent communication skills, and the ability to work independently in a high-volume environment, using SAP

Qualifications

• 2+ years of B2B collections and/or Accounts Receivable experience.
• Strong understanding of collections processes, aging management, and account reconciliation.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Proficiency with Microsoft Excel and accounting systems.
• Proven ability to work down aged receivables and meet collection goals; ability to work independently while managing multiple priorities.

Responsibilities

• Manage a portfolio of customer accounts and collect outstanding balances.
• Contact customers regarding past-due invoices through phone, email, and written correspondence.
• Monitor aging reports and prioritize collection efforts to reduce delinquent accounts.
• Research and resolve billing discrepancies, payment issues, and account disputes.
• Reconcile customer accounts and investigate outstanding balances.
• Negotiate payment arrangements and follow up on payment commitments.
• Maintain detailed account notes and collection activity records.
• Partner with Sales, Customer Service, and Finance teams to resolve customer concerns.
• Prepare collection status reports and aging analysis for management.
• Drive timely resolution of accounts and support overall cash flow improvement.
• Escalate complex issues appropriately and recommend solutions.

Skills

B2B Collections

Accounts Receivable

Communication Skills

Attention to Detail

Problem Solving

Excel

Independent Worker

Multi-tasking

Tools

SAP

Job description

Kforce has a client that is seeking an Accounts Receivable/Collections Specialist in Linthicum, MD. Summary: We are seeking a results-driven Accounts Receivable/Collections Specialist to manage customer accounts, collect outstanding balances, and support cash flow objectives. This role is responsible for resolving account issues, reducing aged receivables, and maintaining positive customer relationships while ensuring timely collections. The ideal candidate has strong B2B collections experience, excellent communication skills, and the ability to work independently in a high-volume environment.

Key Responsibilities

• Manage a portfolio of customer accounts and collect outstanding balances
• Contact customers regarding past-due invoices through phone, email, and written correspondence
• Monitor aging reports and prioritize collection efforts to reduce delinquent accounts
• Research and resolve billing discrepancies, payment issues, and account disputes
• Reconcile customer accounts and investigate outstanding balances
• Negotiation payment arrangements and follow up on payment commitments
• Maintain detailed account notes and collection activity records
• Partner with Sales, Customer Service, and Finance teams to resolve customer concerns
• Prepare collection status reports and aging analysis for management
• Drive timely resolution of accounts and support overall cash flow improvement
• Escalate complex issues appropriately and recommend solutions

Requirements

• 2+ years of B2B collections and/or Accounts Receivable experience
• Strong understanding of collections processes, aging management, and account reconciliation
• Excellent written and verbal communication skills
• Strong attention to detail and problem-solving abilities
• Proficiency with Microsoft Excel and accounting systems
• Proven ability to work down aged receivables and meet collection goalsAbility to work independently while managing multiple priorities

Preferred Qualifications

• Experience with SAP or SAP S/4HANA
• Experience with cash application and customer account reconciliation
• Experience in a high-volume collections environment
• Knowledge of credit and collections best practices

Key Competencies

• B2B Collections
• Accounts Receivable
• Account Reconciliations
• Aging Analysis
• Customer Relationship Management
• SAP
• Dispute Resolution
• Cash Flow Management
• Communication Skills
• Problem Solving
• Attention to Detail
• Time Management

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.