Credit Collections Analyst

firstPRO, Inc; Waltham (MA); On-site; USD 55,000 - 62,000; Full time

Job summary

Une entreprise dynamique, firstPRO, Inc, recherche un analyste de crédit et de collections. Ce poste implique la gestion des comptes clients, le recouvrement rapide des paiements, et une collaboration étroite avec les équipes internes pour maintenir la satisfaction. Le candidat idéal aura au moins cinq ans d'expérience et un sérieux souci du détail.

Qualifications

• Au moins 5 ans d'expérience en crédit et recouvrement.
• Capacité prouvée à gérer des priorités multiples.
• Engagement envers l'exactitude.

Responsibilities

• Superviser le processus de recouvrement des comptes clients.
• Évaluer et gérer les limitations de crédit.
• Construire des relations solides avec l'équipe des ventes.

Skills

Attention aux détails

Compétences en communication

Résolution de problèmes

Orientation client

Job description

1 day ago Be among the first 25 applicants

This range is provided by firstPRO, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $62,000.00/yr

Direct message the job poster from firstPRO, Inc

We are looking for a detail-oriented and proactive professional to join our finance team in a role focused on managing customer accounts and ensuring timely payments.

Key Responsibilities:

• Oversee the collection process for a designated group of customer accounts, ensuring timely follow-up and resolution of outstanding balances
• Evaluate and manage credit holds and order releases based on account status, payment history, and credit limits
• Work toward achieving departmental goals related to aging balances, particularly those over 90 days past due
• Build strong working relationships with the sales team to support account resolution and customer satisfaction
• Accurately record all activities and updates in the internal credit and collections system
• Assess creditworthiness using third-party tools and recommend appropriate credit limits
• Prepare and analyze aging reports and other account summaries for internal use and leadership review
• Investigate and resolve billing discrepancies through collaboration with internal departments and effective problem-solving
• Contribute to a collaborative team environment by supporting colleagues and management as needed

Qualifications:

• At least five years of experience in a dynamic credit and collections setting
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong attention to detail and commitment to accuracy
• Excellent communication skills, both written and verbal
• Customer-focused approach with a problem-solving mindset

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Manufacturing

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