Collections Specialist

Addison Group; Sterling (VA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) match

Job summary

A leading staffing and recruiting firm in Sterling, VA is seeking a Collections Specialist to manage delinquent accounts. The ideal candidate will have experience in third-party collections and strong negotiation skills. This full-time position offers a salary of $70,000.00 to $75,000.00/yr and benefits including medical, dental, vision, and 401K match. Remote flexibility is available.

Qualifications

• 2+ years of third-party collections experience (agency or call center preferred).
• Strong negotiation and skip tracing skills.
• Excellent communication and organizational skills.
• Knowledge of FDCPA and related laws.

Responsibilities

• Contact customers via phone, email, and mail to collect on delinquent accounts.
• Negotiate repayment plans, settlements, or payment schedules.
• Use skip tracing tools to locate hard-to-reach customers.
• Maintain detailed records in our collections system.
• Ensure compliance with FDCPA, state, and company regulations.

Skills

Third-party collections experience

Negotiation skills

Skip tracing skills

Communication skills

Organizational skills

Job description

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This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$70,000.00/yr - $75,000.00/yr

Direct message the job poster from Addison Group

Branch Manager, Finance & Accounting at Addison Group

Title: Collection Specialist

Type: Full time

Salary: $70-75K (depending on experience)

Benefits: This position is eligible for medical, dental, vision & 401K match

Location: Sterling VA - in office as needed, remote flexible

Schedule: M–F: 8am–5pm or 11am–8pm (depends on time zone)

Half-day Saturdays once ramped (8am–12pm), will happen likely once a month

The Role:

We’re seeking an experienced Collections Specialist with a background in third-party collections to manage a portfolio of delinquent accounts, negotiate payment arrangements, and achieve recovery goals while maintaining professionalism and compliance.

What You’ll Do:

• Contact customers via phone, email, and mail to collect on delinquent accounts.
• Negotiate repayment plans, settlements, or payment schedules.
• Use skip tracing tools to locate hard-to-reach customers.
• Maintain detailed records in our collections system.
• Ensure compliance with FDCPA, state, and company regulations.

What You’ll Bring:

• 2+ years of third-party collections experience (agency or call center preferred).
• Strong negotiation and skip tracing skills.
• Knowledge of FDCPA and related laws.
• Excellent communication and organizational skills.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing

• Industries

  Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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