Credit Analyst II - Portland

Nexgen Team; Portland (OR); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K + Company Match

Life & Disability Insurance

Employee Assistance Program

Paid Time Off (PTO)

Career development support

Job summary

Nexgen Team in Portland, OR, seeks a detail-oriented Collections & Credit Advisor to support credit management and resolve payment issues. The ideal candidate will have at least 2 years of experience in credit and collections, solid understanding of principles, and strong communication skills.

The position offers a hybrid work model with flexibility, plus extensive benefits including medical, 401K matching, and career development support. Join a team that values growth and inclusion!

Qualifications

• 2+ years of experience in credit and collections.
• Ability to pass background check and drug screen.
• NACM designation is a plus.

Responsibilities

• Build strong relationships with internal sales teams and customers.
• Monitor and manage customer credit agreements.
• Assess credit risk and recommend solutions.

Skills

Credit principles

Collections strategies

Excel proficiency

Strong communication

Multitasking

Relationship-building

Education

High school diploma or equivalent

Job description

Job DetailsJob Location: Corporate - Portland - Portland, OR 97210Join Carson’s Credit & Collections Team

Are you a proactive problem-solver who thrives in fast-paced environments and values collaboration? Carson is looking for a detail-oriented professional to join our team as a Collections & Credit Advisor (Credit Analyst). In this role, you’ll be the bridge between our internal sales teams and external customers helping to manage credit terms, resolve payment issues, and assess financial risk with confidence and care.

What You’ll Do

• Build strong relationships with internal sales teams and external customers.
• Monitor and manage customer credit agreements and payment activity.
• Investigate and resolve payment disputes and trends.
• Assess credit risk and recommend solutions to Underwriting team.
• Negotiate payment plans with delinquent accounts.
• Hit monthly goals across B2B and B2C portfolios.
• Deliver exceptional customer service.
• Support team operations with administrative tasks and special projects.

What You Bring

• 2+ years of experience in credit and collections.
• Solid understanding of credit principles and collection strategies.
• Intermediate Excel skills (pivot tables, lookups, etc.).
• Strong communication skills—both written and verbal.
• Ability to multitask, prioritize, and stay organized.
• Team-oriented mindset with a focus on relationship-building.
• High school diploma or equivalent.
• NACM designation highly desired, but not required
• Ability to pass background check, drug screen (including marijuana)

Work Style & Environment

• Hybrid work model: remote flexibility + in-office collaboration.
• Comfortable with data entry and occasional lifting (up to 25 lbs).
• Training provided in-office to set you up for success.

Perks & Benefits

• Medical, Dental, Vision
• 401K + Company Match
• Life & Disability Insurance
• Employee Assistance Program
• Paid Time Off (PTO)
• Aflac, Pre-paid Legal
• Career development support

Why Carson?

We’re more than a workplace, we’re a team that values growth, inclusion, and impact. As an equal opportunity employer, we welcome diverse perspectives and are committed to creating a supportive environment for all.

Employer Notes

• Background check and drug screen will be conducted and driving record verified.

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.