Customer Service Representative - Cardlock - Portland

Nexgen Team; Portland (OR); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Aflac

Pre-paid legal

Long Term Disability

Life Insurance

Employee Assistance Program

PTO

Job summary

Carson is seeking a Customer Service Representative – Cardlock for our NW Portland office. This full-time, hybrid role (3 days work from home, 2 days in-office) supports the finance team with data entry, order processing, and customer interactions.

The ideal candidate has at least two years of data entry experience, strong communication, and the ability to manage high-volume tasks in a collaborative environment. Proficiency in MS Office and ERP is a plus.

Qualifications

• Minimum two years data entry experience.
• Call Center experience preferred.
• Strong Customer Service skills.
• Able to work in a high volume department and juggle multiple tasks.
• Able to work within a team environment.
• Highly organized, detail oriented, self-starter with a can-do attitude.
• Strong computer skills with Microsoft Office Suite and ERP Software Experience.
• Excellent written and verbal communication skills.
• Ability to manage time, priorities and meet deadlines.
• Superior follow up skills.

Responsibilities

• Support day-to-day administrative operations within the finance team.
• Interact daily with new and existing accounts and process orders.
• Ensure accurate and timely data entry in a fast-paced environment.

Skills

Data entry

Call Center experience

Customer service

Tools

Microsoft Office Suite

ERP Software

Job description

Job Details: Job Location: Corporate - Portland - Portland, OR 97210, Salary Range: $22.00 - $25.00, We have an immediate opening for a full-time Customer Service Representative – Cardlock, in our NW Portland office. This is a hybrid position where you will work from home 3 days a week and in the office 2 days a week. This position will be part of the finance team and responsible for a range of duties to support a wide scope of the day-to-day administrative operations.

This position plays a critical role in ensuring that Carson customers receive an outstanding level of service and that orders are processed in an efficient and timely manner. Carson is seeking an experienced, hands-on, self-motivated employee with a proven ability to provide extremely accurate and timely data entry in a fast-paced environment. As a member of our team, this position requires daily interaction with new and existing accounts, while also working closely with other departments.

Qualifications and Requirements

• Minimum two years data entry experience
• Call Center experience preferred
• Strong Customer Service skills
• Able to work in a high volume department and juggle multiple tasks
• Able to work within a team environment
• Highly organized, detail oriented, self-starter with a can-do attitude
• Strong computer skills with Microsoft Office Suite and ERP Software Experience
• Excellent written and verbal communication skills
• Ability to manage time, priorities and meet deadlines
• Superior follow up skills

Employer Notes

• Employer will conduct background and DMV checks and drug screen.

Benefits

• Medical
• Dental
• Vision
• 401K
• Aflac
• Pre-paid legal
• Long Term Disability
• Life Insurance
• Employee Assistance Program
• PTO

Equal Opportunity

Carson is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin.