Credentialing Specialist: CRM & Accounts Expert

AbbVie Inc.; Austin (TX); Presencial; USD 55.000 - 75.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid time off

Medical/Dental/Vision insurance

401(k)

Resumo da vaga

AbbVie in Austin, TX is seeking a Customer Operations Associate to support account setup, license updates and inquiries. You will learn systems and collaborate with cross-functional teams to ensure accurate, timely resolutions and outstanding customer experience.

3+ years experience in customer operations and a Bachelor’s degree preferred. Strong communication and organizational skills are essential, with AbbVie offering comprehensive benefits and growth opportunities in Allergan Aesthetics.

Qualificações

• 3+ years of experience in a customer operations or related role.
• Bachelor’s degree preferred or equivalent experience.
• Excellent verbal and written communication skills.
• Ability to work with cross-functional teams.
• Strong attention to detail and organization.

Responsabilidades

• Learn systems and manage account set-up and change requests.
• Handle internal/external inquiries with timely, accurate responses.
• Collaborate with Sales, Contracts, and Pricing to support customer needs.
• Identify process improvements and report to team leadership.
• Ensure tasks are completed accurately to achieve quick resolution.
• Deliver an excellent customer experience through proactive problem solving.

Conhecimentos

Communication

Teamwork

Time management

Problem solving

Adaptability

Formação

Bachelor’s degree preferred

Ferramentas

CRM

DSP

SAP

Salesforce

NICE

Microsoft Office

Descrição da vaga

AbbVie in Austin, TX is seeking a Customer Operations Associate to support account setup, license updates and inquiries. You will learn systems and collaborate with cross-functional teams to ensure accurate, timely resolutions and outstanding customer experience.

3+ years experience in customer operations and a Bachelor’s degree preferred. Strong communication and organizational skills are essential, with AbbVie offering comprehensive benefits and growth opportunities in Allergan Aesthetics.