Creative Campus Receptionist — Hospitality & Events

Whalar Group; Dayton (CA); On-site; USD 44,000 - 48,000; Part time

Job summary

The Lighthouse, part of Whalar Group, is a creative campus in Venice, CA. The PT Receptionist role is the first point of contact for members and guests, delivering warm welcomes and smooth operations in a fast-paced environment.

You will manage check-ins, coordinate meeting rooms, support events, and collaborate with Valet, Security, and campus leadership. Strong communication, reliability, and a customer-focused mindset are essential.

Qualifications

• A minimum of 2 years experience in a hospitality or customer service role.
• Comfort with customer relationship management platforms or applications.
• Excellent attendance and punctuality.
• Strong problem-solving and communication skills.
• Flexibility to work evenings and weekends.

Responsibilities

• Greet and assist members and guests upon arrival with a warm, professional welcome.
• Manage reception operations: check-ins, meeting room scheduling, and routine communications with Valet, Security, and leadership.
• Support day-of-event tasks including setup and check-in for large brand partnerships.
• Become proficient in navigating the CRM platform, Peoplevine.
• Collaborate to enhance member experience and address concerns.
• Foster connections and creativity among members through empathy and joy.
• Contribute to leadership projects and process improvements.

Skills

Customer service

Communication

Punctuality

Teamwork

Flexibility

Education

Hospitality or related degree (preferred)

Tools

Peoplevine

Job description

The Lighthouse, part of Whalar Group, is a creative campus in Venice, CA. The PT Receptionist role is the first point of contact for members and guests, delivering warm welcomes and smooth operations in a fast-paced environment.

You will manage check-ins, coordinate meeting rooms, support events, and collaborate with Valet, Security, and campus leadership. Strong communication, reliability, and a customer-focused mindset are essential.