Crane Service Coordinator: Field & Shop Ops

Doggett Equipment Services Group; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Doggett Equipment Services Group in Houston, TX, seeks a Service Administrator to assist the Service Department with customer service needs, work orders, repairs processing, and daily shop operations.

You will coordinate field service, dispatch technicians, verify warranty coverage, and ensure timely invoicing and paperwork while maintaining strong communication with customers and internal teams.

Qualifications

• High School Diploma or GED is required.
• Competent working knowledge of all Deere programs.
• Ability to communicate effectively verbally and in writing.
• Self-motivated and able to work with minimal supervision.

Responsibilities

• Assist Service Department with customer service needs, work orders, and processing repairs.
• Maintain accurate pricing, documentation, and invoicing; keep customer informed of progress.

Skills

Deere programs

Customer service

Communication skills

Self-motivation

Education

High School Diploma or GED

Tools

Excel

Word

Outlook

Job description

Doggett Equipment Services Group in Houston, TX, seeks a Service Administrator to assist the Service Department with customer service needs, work orders, repairs processing, and daily shop operations.

You will coordinate field service, dispatch technicians, verify warranty coverage, and ensure timely invoicing and paperwork while maintaining strong communication with customers and internal teams.