Craft Event Specialist & Guest Experience

Michaels; Suwanee (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Employee discounts

Job summary

Michaels is seeking a team member to plan and coordinate in-store events, including children’s birthday parties and craft classes, delivering a fun and engaging guest experience. You will assist customers, handle checkouts, and promote rewards programs and Private Label Credit Cards.

Ideal candidates have retail or customer service experience, strong people skills, and the ability to manage multiple tasks while maintaining store standards and safety.

Qualifications

• Must have experience planning and coordinating events in a retail or guest-facing setting.
• Ability to engage customers of all ages and deliver friendly service.
• Strong communication, organization, and problem-solving skills.

Responsibilities

• Plan and coordinate multiple events in-store (e.g., children’s parties and craft classes).
• Engage clients of all ages with a fun, creative environment.
• Assist guests, support checkout, and enroll them in rewards or credit programs.

Skills

Event planning

Customer service

People skills

Communication

Organization

Children's events experience

Job description

Michaels is seeking a team member to plan and coordinate in-store events, including children’s birthday parties and craft classes, delivering a fun and engaging guest experience. You will assist customers, handle checkouts, and promote rewards programs and Private Label Credit Cards.

Ideal candidates have retail or customer service experience, strong people skills, and the ability to manage multiple tasks while maintaining store standards and safety.