Craft Bartender & Guest Services Pro

Hyatt Place Phoenix / Downtown; Phoenix (AZ); On-site; USD 17,000 - 28,000; Full time

Job summary

Pacific Hospitality Group currently seeks a Bartender/Server to provide exceptional beverage service and dining experiences for guests at our Phoenix area property. You will craft cocktails, describe menu items, and handle drinks with precision while delivering prompt, courteous service.

The role requires knowledge of bar techniques, POS operation, and the ability to accommodate guest requests and dietary needs.

Qualifications

• Must be at least 18 years old.
• Experience in a hotel/resort food and beverage setting is a plus.
• Knowledge of safe food handling and beverage procedures.

Responsibilities

• Curates cocktails and beverages to guest specifications.
• Describe bar items, preparation methods, and prices as needed.
• Utilize proper shaking, mixing, and stirring techniques with bar tools.
• Assist guests with special requests and dietary needs.
• Perform side work, setup, and breakdown at shifts, and manage tip-outs.
• Cashier and balance the bank at shift end; ensure guest satisfaction.

Skills

Craft cocktails

Guest service

Cash handling

POS system

Multi-tasking

Tools

POS system

Job description

Pacific Hospitality Group currently seeks a Bartender/Server to provide exceptional beverage service and dining experiences for guests at our Phoenix area property. You will craft cocktails, describe menu items, and handle drinks with precision while delivering prompt, courteous service.

The role requires knowledge of bar techniques, POS operation, and the ability to accommodate guest requests and dietary needs.